IT Service Desk Analyst - Healthcare IT (Evening/Night)

Billings Clinic; Billings (MT); On-site; USD 35,000 - 43,000; Full time

Job summary

Billings Clinic in Billings, Montana, is seeking an IT Analyst - Service Desk to join our Information Services team. The role supports clinical and administrative systems, providing troubleshooting and reliable technology services during evening and night shifts.

Starting wage is DOE at $25.12-$31.40 per hour, with 80 hours every two weeks and a full-time schedule. We emphasize teamwork, safety, and continuous learning within a Magnet-recognized health system.

Qualifications

• High school diploma or GED required.
• Associates degree in a related field preferred or pursuing certification/degree.
• Prior IT experience desirable.

Responsibilities

• Provide IT service desk support and service excellence for customers.
• Collaborate with IS teams to implement system improvements.
• Serve as technical resource for staff and clinicians.
• Monitor systems and escalate issues as needed.
• Train users on Information Services tools and processes.

Education

High school diploma or GED

Associates degree in related field (preferred)

Job description

Billings Clinic in Billings, Montana, is seeking an IT Analyst - Service Desk to join our Information Services team. The role supports clinical and administrative systems, providing troubleshooting and reliable technology services during evening and night shifts.

Starting wage is DOE at $25.12-$31.40 per hour, with 80 hours every two weeks and a full-time schedule. We emphasize teamwork, safety, and continuous learning within a Magnet-recognized health system.