IT Senior Manager — SAP & Order-to-Cash Logistics

Arclin; Alpharetta (GA); Hybrid; USD 150,000 - 190,000; Full time

Job summary

Arclin is seeking an IT Senior Manager to own the Order-to-Cash and Logistics SAP landscape at its Alpharetta HQ. This full-time hybrid role leads customer fulfillment, procurement, warehousing, and logistics applications, partnering with SAP teams and third-party providers to optimize processes and system reliability.

The ideal candidate will bring extensive SAP know-how, program leadership, and strong collaboration across business functions to drive value across supply chain operations.

Qualifications

• Bachelor’s degree in information technology, Supply Chain, Engineering, or a related field.
• Eight or more years of enterprise application experience, including significant SAP experience.
• Strong knowledge of customer service, procurement, warehousing, inventory, transportation, logistics, and distribution processes.
• Experience with SAP SD, MM, TM, or related supply-chain functionality.
• Experience supporting intercompany, intracompany, stock-transfer, and procure-to-pay processes.
• Experience integrating SAP with 3PL providers, suppliers, carriers, warehouse systems, and EDI platforms.
• Experience leading projects, vendors, application portfolios, and cross-functional teams.
• Strong business-partnering, problem-solving, communication, and project-management skills.

Responsibilities

• Own the application roadmap for customer service, intercompany, procurement, warehousing, logistics, and distribution.
• Lead the support and improvement of SAP processes across order-to-cash, procure-to-pay, inventory management, warehousing, transportation, and billing.
• Support intercompany and intracompany processes, including stock transfers, internal sales and purchase orders, intercompany deliveries, billing, and inventory in transit.
• Oversee SAP integrations with 3PL providers, suppliers, carriers, warehouse systems, EDI platforms, and customer-facing applications.
• Manage applications supporting warehouse operations, transportation planning, shipment visibility, freight management, labeling, scanning, and supplier collaboration.
• Partner with business leaders and lead projects to improve order processing, inventory accuracy, warehouse productivity, delivery performance, and customer service.
• Establish support models, service levels, monitoring, reconciliation, and exception-management processes.
• Manage software vendors, implementation partners, managed-service providers, and 3PL technology teams.
• Oversee the broader application portfolio, including lifecycle planning, upgrades, technical debt, licensing, security, and application rationalization.
• Lead and develop SAP analysts, application specialists, contractors, and external resources.

Skills

Communication

Project leadership

Cross-functional collaboration

Business partnering

Vendor management

Education

Bachelor’s degree in IT/Supply Chain/Engineering

Tools

SAP

EDI platforms

Salesforce

3PL systems

Job description

Arclin is seeking an IT Senior Manager to own the Order-to-Cash and Logistics SAP landscape at its Alpharetta HQ. This full-time hybrid role leads customer fulfillment, procurement, warehousing, and logistics applications, partnering with SAP teams and third-party providers to optimize processes and system reliability.

The ideal candidate will bring extensive SAP know-how, program leadership, and strong collaboration across business functions to drive value across supply chain operations.