IT Security Analyst

Cybersecurity Jobs; Hebron Estates (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Skilcraft LLC is seeking an onsite IT Support/Administrator in Hebron, KY. This role focuses on frontline technical support and day-to-day administration of Microsoft 365 and Azure Active Directory, licensing, device deployment, and MSP coordination.

You will manage user accounts, onboarding/offboarding, security groups, and asset records while delivering first‑level support for hardware and software issues.

Qualifications

• Experience managing Microsoft 365 and Entra ID.
• Experience handling user onboarding and offboarding.
• Knowledge of licensing, security groups, and asset inventories.

Responsibilities

• Create, modify, and disable user accounts in M365, Entra ID, and business apps.
• Assign and manage software licenses, permissions, and security groups.
• Support onboarding and offboarding activities for employees.
• Maintain user access records and support compliance requirements.
• Provide first‑level support for hardware, software, network, and apps.
• Troubleshoot desktops, laptops, printers, mobile devices, and peripherals.
• Document and track support requests through established processes.
• Escalate complex issues to senior IT staff or MSP.
• Configure and deploy company computers and mobile devices.
• Maintain IT asset inventories and software licensing records.
• Manage approved software lists and standardization efforts.
• Install, update, and troubleshoot business software.
• Support Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive.
• Assist with Azure AD administration and access management.
• Support MFA and related security controls.
• Help maintain cloud-based collaboration and productivity environments.

Skills

Microsoft 365

Outlook

Teams

SharePoint

OneDrive

Azure AD

Entra ID

MFA

IT support

Onboarding/offboarding

Job description

This onsite role at Skilcraft LLC provides frontline technical support and assists with day-to-day administration of the organization’s technology systems. The focus includes user lifecycle support, Microsoft 365 and Azure Active Directory management, software licensing, device deployment, troubleshooting, and coordination with a Managed Service Provider (MSP).

Core Responsibilities

• Create, modify, and disable user accounts across Microsoft 365, Azure Active Directory (Entra ID), and business applications.
• Assign and manage software licenses, permissions, and security groups.
• Support employee onboarding and offboarding activities.
• Maintain user access records and support compliance requirements.
• Deliver first-level support for hardware, software, network, and application issues.
• Troubleshoot issues affecting desktops, laptops, printers, mobile devices, and related peripherals.
• Document and track support requests through established processes.
• Escalate complex or unresolved issues to senior IT staff or external providers, including the MSP.
• Configure and deploy company computers and mobile devices.
• Maintain IT asset inventories and keep software licensing records current.
• Manage approved software lists and support software standardization efforts.
• Install, update, and troubleshoot business software applications.
• Support Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive.
• Assist with Azure Active Directory administration and access management.
• Support multi-factor authentication and related security controls.
• Help maintain cloud-based collaboration and productivity environments.

Required Technologies

• Microsoft 365
• Microsoft Outlook
• Microsoft Teams
• Microsoft SharePoint
• Microsoft OneDrive
• Azure Active Directory
• Entra ID
• Multi-factor authentication

Location

Hebron, KY (onsite)