IT Research Business Systems Analyst

JobScore, Inc.; San Francisco (CA); Hybrid; USD 160,000 - 190,000; Full time

Benefits offered by this job

Group Medical

Dental

Vision

Life Insurance

Retirement Savings

Paid Sick Leave

Job summary

JobScore, Inc. is seeking an IT Research Business Systems Analyst to support research administration, accounts receivable, and related financial systems in a hybrid San Francisco environment.

The role covers end-user support, requirements gathering, SDLC activities, and collaboration with accounting, research, and IT units to ensure system integrity and successful upgrades.

Qualifications

• 5+ years of experience in functional/technical support of enterprise software (PeopleSoft Grants, Contracts, Projects, Billing, AR).
• Experience with Oracle Cloud Grants, Projects and AR implementations and support.
• Strong SQL skills for data extraction, querying, and analysis.
• Ability to gather, document, prioritize highly complex end-user requirements and present to varied audiences.
• Experience coordinating with in-house and third-party developers.

Responsibilities

• Provide daily end-user support and triage complex system problems using incident management and ticketing systems.
• Gather and document operational requirements from end users and stakeholders, translate to functional specs and coordinate with development resources.
• Operate within SDLC procedures covering design, documentation, testing, and deployments including UAT.
• Support applications and integrations across PeopleSoft Grants, Contracts, Projects, Billing, AR, AP, GL modules and related research support systems.
• Create training materials for system support and change management; lead cross-functional teams to resolve issues.

Skills

SQL

PeopleSoft

Oracle Cloud

Data analysis

End-user support

SDLC

Communication

Tools

Oracle Cloud Grants

Job description

IT Research Business Systems Analyst 3487187

• Hourly pay: $85/hr
• Worksite: Leading medical institution (San Francisco, CA 94158 - Hybrid) (Non-local remote candidates will also be considered)
• W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
• 40 hours/week, 4 Month Assignment

A leading medical institution is seeking an IT Research Business Systems Analyst to provide support for research administration, accounts receivable, and related financial systems.

IT Research Business Systems Analyst Responsibilities:

• Provide daily end-user support and triage highly complex system problems using incident management procedures and ticketing systems, and perform extensive data analysis and system integrity reviews, routinely validating system functions to confirm performance and results and ensure integrity during upgrades.
• Gather and document operational requirements from end users and key business stakeholders, translate them into functional specifications coordinated with development resources, validate requirements against needs, and isolate key design dependencies and decision points.
• Execute activities within established Software Development Life Cycle procedures covering system design and documentation, knowledge management, fixes, enhancements, upgrades, and new implementations, including process design, data and information architecture, user interface design, and planning and executing unit, integration, and end-user acceptance testing.
• Support a wide array of applications and integrations, including PeopleSoft Grants, Contracts, Projects, Billing, Accounts Receivable, Accounts Payable, and General Ledger modules, as well as related applications supporting research, Student AR, and Sundry Billing, in partnership with accounting, research, and academic departments and IT units.
• Create training materials for system support, implementation, and change management, lead cross-functional teams to solve complex business or systems issues, and work with the Enterprise Applications team, which may include managing programs, formulating strategies, and administering policies and processes.

IT Research Business Systems Analyst Qualifications:

• 5+ years of experience in functional/technical support of enterprise software, such as PeopleSoft Grants, Contracts, Projects, Billing, and AR modules.
• 5+ years of experience in a large, complex organization with comparable budget, size, scope of operation, and accounting systems.
• Functional experience with Oracle Cloud Grants, Projects, and AR implementation and support.
• Knowledge of database table structures, functions, processes, integration, and design components.
• High proficiency in SQL, query creation, and data extraction, organization, and analysis.
• Advanced knowledge of application design, functional/technical documentation requirements, and testing methodologies.
• Demonstrated ability to gather, synthesize, and prioritize highly complex end-user requirements and present them to technical and non-technical audiences.
• Experience working with in-house and third-party vendor developers.
• Demonstrated understanding of technical change management procedures in supporting enterprise software.
• Strong communication and interpersonal skills, with the ability to work with technical and non-technical personnel at all levels and from diverse backgrounds.
• Must be able to complete full medical clearance for onsite or hybrid work.

Shift:

• Hybrid, 3 days onsite. Monday to Friday, 8:00 AM to 5:00 PM PST.
• Non-local remote candidates will also be considered.

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