IT Release Manager

Veriipro; Jersey City (NJ); On-site; USD 110,000 - 140,000; Full time

Job summary

Veriipro in Jersey City, NJ is seeking an experienced Release Manager to oversee planning, coordination, and execution of software releases across enterprise applications. The ideal candidate will have a strong background in Release Management, Change Management, and Production Support within Financial Services or Risk Management.

Responsibilities include coordinating releases across development, testing, and production, leading release planning and deployment, ensuring governance, monitoring

Qualifications

• 5+ years in Release Management, Program Management, or Production Support.
• Experience in Financial Services or Risk Management.
• Strong knowledge of Change Management and production deployment processes.
• Hands-on experience with ServiceNow, Jira, SharePoint, Power BI, and MS Office.
• Experience coordinating releases across multiple teams and environments.
• Strong project coordination and stakeholder management skills.
• Excellent written and verbal communication.

Responsibilities

• Plan, coordinate, and manage application releases across development, testing, and production environments.
• Lead release planning, scheduling, deployment, and post-release activities.
• Ensure adherence to release governance, change management, and production deployment processes.
• Coordinate with cross-functional teams to deliver releases with minimal business disruption.
• Monitor release readiness, identify risks, and implement mitigation strategies.
• Track release progress, resolve deployment issues, and provide status updates to stakeholders.
• Manage release documentation, deployment schedules, and change records.
• Support production releases and coordinate issue resolution during deployments.
• Develop release metrics and dashboards to improve release quality and operational efficiency.
• Drive continuous improvements to release management processes and best practices.

Skills

Release management

Program management

Production support

Stakeholder management

Project coordination

Communication skills

Education

ITIL/Agile certs

Tools

ServiceNow

Jira

SharePoint

Power BI

MS Office

Job description

We are seeking an experienced Release Manager to oversee the planning, coordination, and execution of software releases across enterprise applications. The ideal candidate will have a strong background in Release Management, Change Management, and Production Support within the Financial Services or Risk Management domain.

Primary Responsibilities

• Plan, coordinate, and manage application releases across development, testing, and production environments.
• Lead release planning, scheduling, deployment, and post-release activities.
• Ensure adherence to release governance, change management, and production deployment processes.
• Coordinate with cross-functional teams to deliver releases with minimal business disruption.
• Monitor release readiness, identify risks, and implement mitigation strategies.
• Track release progress, resolve deployment issues, and provide status updates to stakeholders.
• Manage release documentation, deployment schedules, and change records.
• Support production releases and coordinate issue resolution during deployments.
• Develop release metrics and dashboards to improve release quality and operational efficiency.
• Drive continuous improvements to release management processes and best practices.

Required Qualifications

• 5+ years of experience in Release Management, Program Management, or Production Support.
• Experience working in the Financial Services or Risk Management industry.
• Strong understanding of Change Management and production deployment processes.
• Hands-on experience with ServiceNow, Jira, SharePoint, Power BI, and the Microsoft Office Suite.
• Experience coordinating releases across multiple teams and environments.
• Strong project coordination, organizational, and stakeholder management skills.
• Excellent analytical, problem-solving, verbal, and written communication skills.

Preferred Qualifications

• Experience supporting enterprise-scale software releases in Agile or hybrid environments.
• Familiarity with ITIL principles and release governance.
• Experience with release reporting, dashboards, and process improvement initiatives.
• Relevant certifications in ITIL, Agile, Scrum, or Project Management are a plus.