IT Project Specialist: Help Desk & Coordination

RSM Solutions, Inc; Raleigh (NC); On-site; USD 45,000 - 52,000; Full time

Job summary

A leading IT solutions provider is seeking a Project Specialist in Raleigh, NC. This role involves project coordination and Tier 1 help desk tasks. Applicants should have at least 3 years of IT support experience, and a bachelor's degree or equivalent experience is preferred. The role offers a salary between $45,000 and $52,000 per year. Candidates must be local to Raleigh or within a driving distance. This position fosters collaboration and requires strong problem-solving skills.

Qualifications

• 3+ years of experience in IT support or help desk roles.
• Experience with networking fundamentals.
• Familiarity with asset tracking tools.

Responsibilities

• Troubleshoot and resolve complex technical problems.
• Manage IT assets and maintain inventory records.
• Support basic network and systems administration tasks.

Skills

Collaboration

Problem-solving

Knowledge sharing

Education

Bachelor’s degree in IT, business, or related field

Tools

Windows OS

Office 365

MDM platforms (e.g., Intune, JAMF)

Job description

A leading IT solutions provider is seeking a Project Specialist in Raleigh, NC. This role involves project coordination and Tier 1 help desk tasks. Applicants should have at least 3 years of IT support experience, and a bachelor's degree or equivalent experience is preferred. The role offers a salary between $45,000 and $52,000 per year. Candidates must be local to Raleigh or within a driving distance. This position fosters collaboration and requires strong problem-solving skills.