IT Project Manager – ServiceNow (SNOW) Implementations

Newlineinfo Corp - IT Services and IT Consulting; Houston (TX); On-site; USD 100,000 - 130,000; Full time

Job summary

Newlineinfo Corp - IT Services and IT Consulting in Houston seeks an experienced IT Project Manager with 5–10 years of IT project management and hands-on ServiceNow implementation experience. You will coordinate cross-functional teams including security and infrastructure, manage end‑to‑end delivery, and ensure timely project completions.

The role involves planning, scheduling, stakeholder management, risk tracking, testing, deployment, and post‑implementation support, with an onsite start and

Qualifications

• 5–10 years of IT project management experience.
• Hands-on exposure to ServiceNow module implementations.
• Experience coordinating across security, infrastructure, and development teams.
• End-to-end project delivery including planning, testing, and deployment.

Responsibilities

• Manage end-to-end delivery of ServiceNow module implementation and enhancement projects, from initiation and requirements gathering through deployment and transition to operations.
• Develop project plans, schedules, milestones, resource plans, status reports, RAID logs, and implementation roadmaps.
• Coordinate business stakeholders, ServiceNow developers, architects, infrastructure teams, cybersecurity teams, and third‑party vendors.
• Track project scope, schedule, budget, dependencies, risks, issues, and change requests.
• Facilitate project governance meetings, stakeholder reviews, status updates, and steering committee discussions.
• Coordinate requirements workshops, solution design reviews, configuration and development activities, system integration testing, user acceptance testing (UAT), and production deployment.
• Ensure appropriate documentation, approvals, change management, release readiness, and operational handover.
• Monitor project progress, proactively escalate delivery risks, and drive resolution of blockers and dependencies.
• Ensure implementation deliverables meet business requirements, security standards, and organizational governance expectations.

Skills

Project management

ServiceNow implementations

Stakeholder management

Risk and issue tracking

Vendor coordination

Tools

ServiceNow

Job description

Title: IT Project Manager – ServiceNow (SNOW) Implementations

Platform: ServiceNow

Duration: 12 Months Contract

Location: Downtown, Houston Texas - Must start onsite from Day 1 - NO Remote

Looking for an experienced IT Project Manager with 5–10 years of experience managing IT projects and hands‑on exposure to ServiceNow (SNOW) module implementations. The ideal candidate will have experience coordinating implementation activities across business continuity and disaster recovery, AI Control Tower, and vulnerability management initiatives. The candidate will be responsible for end‑to‑end project delivery, including planning, scheduling, requirements coordination, stakeholder management, risk and issue tracking, implementation oversight, testing, deployment, and post‑implementation support.

The role requires the ability to work closely with business stakeholders, technical teams, ServiceNow developers, platform architects, and cybersecurity teams to deliver projects within agreed timelines and scope.

Responsibilities

• Manage end‑to‑end delivery of ServiceNow module implementation and enhancement projects, from initiation and requirements gathering through deployment and transition to operations.
• Develop project plans, schedules, milestones, resource plans, status reports, RAID logs, and implementation roadmaps.
• Coordinate business stakeholders, ServiceNow developers, architects, infrastructure teams, cybersecurity teams, and third‑party vendors.
• Track project scope, schedule, budget, dependencies, risks, issues, and change requests.
• Facilitate project governance meetings, stakeholder reviews, status updates, and steering committee discussions.
• Coordinate requirements workshops, solution design reviews, configuration and development activities, system integration testing, user acceptance testing (UAT), and production deployment.
• Ensure appropriate documentation, approvals, change management, release readiness, and operational handover.
• Monitor project progress, proactively escalate delivery risks, and drive resolution of blockers and dependencies.
• Ensure implementation deliverables meet business requirements, security standards, and organizational governance expectations.