IT PROJECT MANAGER (PLCYPLN)

DFAS; Indianapolis, Northern (IN, KY); Híbrido; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

DFAS is seeking qualified candidates for IT-related work within the I&T Directorate, Payroll Services, ZTND. The position emphasizes attention to detail, strong customer service focus, and effective communication to convey complex IT information to both leadership and staff.

Applicants should demonstrate problem-solving abilities and the capacity to oversee IT-related tasks that support payroll services and information systems within a government setting.

Formación

• Experience demonstrating attention to detail in IT-related work.
• Customer service skills, building relationships with customers.
• Oral communication skills to briefing management on IT status.
• Problem solving to identify alternatives for IT issues.

Conocimientos

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Descripción del empleo

• Who may apply: All US Citizens
• Position is located in I&T Directorate, Payroll Services, ZTND
• This job announcement may be used to fill similar positions on other teams in the I&T Directorate.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.

Basic Requirement:

Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process.

• Attention to Detail- experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.
• Customer Service- developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.
• Oral Communication- briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.
• Problem Solving- identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.

In addition to the Basic Competency Requirements listed above:

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-13) in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as:

Providing expert-level oversight and analysis for an organization's highest priority IT systems projects during the entire project life cycle, including planning and development, execution and evaluation of project performance, risk management, budget planning, and resource allocation; and providing technical guidance and oversight to posture database administration, web administration, software development, data reporting, release management, and configuration management of Information Software and Systems.

Volunteer Experience:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.