IT Specialist (INFOSEC)

US Arlington National Cemetery; Arlington (VA); On-site; USD 120,000 - 160,000; Full time

Job summary

The Office of the Chief Information Officer at US Arlington National Cemetery in Arlington, VA seeks an IT Program Manager (InfoSec) under DHA to lead cyber policy, vulnerability reporting, and authorization activities. This term appointment may extend up to eight years and can be filled as a time-limited appointment with potential extensions.

Eligibility requires federal IT experience, including attention to detail, customer service, oral communication, and problem solving.

Qualifications

• Specialized IT experience including drafting cyber policies and assessing vulnerability reports.
• Experience with authorization to operate packages in automated management software (e.g., eMASS).
• Competencies required: Attention to Detail, Customer Service, Oral Communication, Problem Solving.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for OPM DHA for Information Technology Management (INFOSEC) to recruit and appoint qualified candidates to positions in the competitive service.

About the Position:

Serves as the IT Program Manager (InfoSec) for the Office of the Chief Information Officer (OCIO),Arlington National Cemetery (ANC), VA.

Who May Apply: US Citizens

This position is a term position and may be extended up to a maximum of eight years.

Position may be filled as time-limited appointment, Term NTE 2 years.

Employees who accept time-limited appointments (to include employees with personal competitive status) will be placed in a non-status appointment and will be separated at the end of the time-limited appointment date if the Not-to-Exceed (NTE) date is not extended.

There are no return/reemployment rights to the position vacated prior to accepting the time-limited appointment.

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for IT Specialist (INFOSEC):

Specialized and Other Experience:

• drafting cyber policies to provide technical operation compliance guidelines;
• generating and/or assessing cyber vulnerability reports to provide corrective measures;
• and managing the authority to operate packages in automated management software such as eMASS (enterprise mission assurance support service).

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.