IT SPECIALIST (APPSW)

US-Defense-Finance-and-Accounting-Service; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

The U.S. Defense Finance and Accounting Service (DFAS) Information & Technology Directorate is seeking qualified applicants for federal IT roles. All US Citizens may apply, with potential placements to Cleveland or Bratenahl as indicated.

Clear descriptions of IT work and accomplishments are encouraged in your resume to demonstrate impact. In addition to basic competencies such as Attention to Detail, Customer Service, Oral Communication, and Problem Solving, specialized experience at the GS-11

Qualifications

• Attention to Detail: reviewing IT-related work or data for accuracy, completeness, and consistency with standards.
• Customer Service: maintaining relationships with customers and identifying IT products/services to meet needs.
• Oral Communication: briefing management and IT staff on system status and translating complex information for non-technical audiences.
• Problem Solving: identifying alternatives to address IT issues using diverse information sources.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Tools

SQL/PLSQL

Job description

• Who may apply: All US Citizens
• Applicants applying for Cleveland may be placed at Bratenahl.
• We may use this announcement to fill other positions in the Information & Technology Directorate.

Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume.

Basic Requirement:

• Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards.
• Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs.
• Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience.
• Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions.

In addition to the Basic Competency Requirements listed above: One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-11 in the federal service, which demonstrates the ability to perform the duties of the position, is required.

Specialized experience is defined as: Experience developing SQL or PL/SQL, implementing, coding, testing, operating, and modifying software and automated systems, and conducting systems requirement reviews; applying IT principles and practices in the software development process.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.