IT Project Manager

Graton Resort & Casino; Rohnert Park (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Graton Resort & Casino seeks an IT Project Manager to lead initiatives from enterprise infrastructure to software implementations and process improvements.

Responsibilities include planning, coordinating vendors, aligning stakeholders, and delivering on schedule and budget with robust project artifacts and governance.

Qualifications

• Bachelor's Degree in a related field, or equivalent experience.
• 7+ years of IT project management and/or solution delivery experience.
• Experience with Agile and Waterfall SDLC processes.
• Proficiency with MS Office, Visio, MS Project or Smartsheet.
• Ability to work in a matrixed environment with vendors and stakeholders.
• Strong communication skills in writing and speaking.

Responsibilities

• Plan and manage individual IT projects from inception to delivery.
• Partner with vendor implementation teams and coordinate Graton PMO.
• Align stakeholders and project teams; manage scope, risks, and issues.
• Track budgets, ROI, and project metrics; ensure on-time, on-budget delivery.
• Create project artifacts: charters, plans, timelines, RAID, test and communications plans.
• Facilitate change management and testing; ensure quality results.

Skills

Communication

Time management

Cross-functional teamwork

Stakeholder management

Education

Bachelor's Degree related field

Equivalent experience

Tools

MS Office

Visio

MS Project

Smartsheet

Job description

The IT Project Manager is part of a highly collaborative IT solutions team that works closely together to tackle projects ranging from enterprise infrastructure to software implementations and business process improvement initiatives. Primary responsibilities for this role include planning and managing individual projects, partnering with vendors' implementation teams, communicating with and aligning stakeholders and project teams, and managing exceptions to ensure smooth delivery of quality results on schedule and budget.

Essential Functions:

• Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Perform responsibilities in accordance with all Company standards, policies, and procedures.
• Collaborate with project owners and stakeholders to break down business goals and initiatives into projects by defining objectives, scope, deliverables and benefits/outcomes.
• Plan projects comprehensively including phasing, activities, schedules, resourcing, risks, budgets and project measures.
• Manage project execution throughout the project lifecycle by coordinating project teams and outside vendors, facilitating a variety of project activities, managing scope and deliverable targets, driving risk and issue mitigation, coordinating testing and change management, and facilitating communication with stakeholders at all levels of the organization.
• Create and maintain project artifacts including charters, work plans, timelines, resource plans communications plans, test plans, RAID (Risk/Assumption/Action/Issue/Dependency/Decision) trackers, budget tracking, and checklists.
• Ensures project team members understand their roles and responsibilities and holds team members accountable by providing feedback and escalation where appropriate.
• For vendor-led projects, partner with vendor teams as a liaison to ensure well-coordinated Graton team participation and that Graton PMO practices are utilized where needed.
• Track and manage inter-dependent project timelines and milestones across all projects to advise and coordinate on prioritization and resource planning with the team.
• Manage budgets, purchasing, and ROI tracking for assigned projects.
• Participate in the continuous improvement of IT processes and practices.
• Create, maintain and organize technical documentation.
• This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities can be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.

Required Qualifications:

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Bachelor's Degree in a related field, or equivalent experience, plus
• 7+ years of relevant experience in IT project management and/or solution development and delivery.
• Ability to manage all aspects of the project management lifecycle with minimal managerial assistance, utilizing common project methodologies such as Agile and Waterfall, and specifically projects following SDLC (Software Development Life Cycle) processes.
• Highly proficient with relevant software applications such as Microsoft MS-Office, Visio, and project management tools like MS Project or Smartsheet.
• Ability to work well in a matrixed environment of team members, vendors, and stakeholders.
• Ability to manage time and stay organized amidst multiple time demands.

Preferred Qualifications:

• Industry certifications such as PMI-PMP, or willingness to obtain certification