IT Project Coordinator

River Run; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Short-term disability

Long-term disability

Life insurance

Job summary

River Run Computers is seeking a Project Coordinator to manage project closure processes, align with EOS and FIPPERD, and support ceremonies. You will work with internal teams, clients, and leadership to ensure timely, quality wrap-up and continuous improvement.

The role requires 3–5+ years of IT project coordination experience, strong tracking and collaboration skills, and familiarity with ConnectWise. This is a full-time, on-site position in Milwaukee, Wisconsin.

Qualifications

• A.A. or equivalent and 4 years related experience or training.
• 3-5+ years IT project coordination experience.
• Experience managing multiple projects with cross-functional teams.
• Strong knowledge of project tracking, resource coordination, and closure processes.
• Experience with ConnectWise and IT service management frameworks preferred.

Responsibilities

• Analyze project workflows to uncover inefficiencies and improvement areas.
• Surface risks, budget variances, and scope issues for escalation.
• Define key deliverables and documentation standards across phases.
• Capture lessons learned and apply best practices for future projects.
• Support alignment with River Run's EOS and FIPPERD frameworks.
• Develop and maintain standardized documentation, scorecards, and checklists.
• Create and refine closure and retrospective templates for consistency.
• Generate reports to monitor project metrics, risks, and progress against deliverables.
• Ensure compliance with closure protocols and documentation requirements.
• Review deliverables for quality control and alignment with objectives.

Skills

IT project coordination

Cross-functional collaboration

Project tracking

Resource coordination

Closure processes

EOS framework

FIPPERD framework

Education

Associate degree or equivalent

Tools

ConnectWise

Job description

Position Summary

The Project Coordinator is responsible for managing the execution of project closure processes, ensuring adherence to best practices, and supporting project management ceremonies. The role involves working closely with internal teams, clients, and leadership to ensure seamless project completion and continuous improvement.

The Project Coordinator is responsible for managing the execution of project closure processes, ensuring adherence to best practices, and supporting project management ceremonies. The role involves working closely with internal teams, clients, and leadership to ensure seamless project completion and continuous improvement.

Key Responsibilities

• Analyze project workflows to uncover inefficiencies, gaps, and areas for improvement.


• Surface risks, budget variances, and scope issues that require escalation.


• Define key deliverables and documentation standards across project phases.


• Capture lessons learned and apply best practices to enhance future execution.


• Support alignment of practices with River Run's EOS and FIPPERD frameworks.


• Develop and maintain standardized documentation, scorecards, and checklists.


• Create and refine closure and retrospective templates for consistent wrap-up.


• Generate reports to monitor project metrics, risks, and progress against deliverables.


• Ensure compliance with closure protocols and documentation requirements.


• Validate adherence to internal standards and operational frameworks.


• Review deliverables for quality control and alignment with project objectives.

Required Qualifications

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; and four years related experience and/or training; or equivalent combination of education and experience.


• 3-5+ years' experience in IT project coordination, preferably in a Managed Services environment.


• Experience in managing multiple projects and working with cross-functional teams.


• Strong knowledge of project tracking, resource coordination, and closure processes.

Preferred Qualifications (Optional)

• Experience with ConnectWise


• Experience with Agile methodologies and IT service management frameworks is preferred.

What We Offer

• Competitive base salary + variable incentives


• Health insurance, vision insurance, dental insurance, 401(k), short-term and long-term disability insurance, life insurance


• Opportunities for growth, community involvement, and continuing education

Disclaimers

• This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.


• River Run Computers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local laws.