IT Project Coordinator: Closure & Process Improvement

River Run; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Short-term disability

Long-term disability

Life insurance

Job summary

River Run Computers is seeking a Project Coordinator to manage project closure processes, align with EOS and FIPPERD, and support ceremonies. You will work with internal teams, clients, and leadership to ensure timely, quality wrap-up and continuous improvement.

The role requires 3–5+ years of IT project coordination experience, strong tracking and collaboration skills, and familiarity with ConnectWise. This is a full-time, on-site position in Milwaukee, Wisconsin.

Qualifications

• A.A. or equivalent and 4 years related experience or training.
• 3-5+ years IT project coordination experience.
• Experience managing multiple projects with cross-functional teams.
• Strong knowledge of project tracking, resource coordination, and closure processes.
• Experience with ConnectWise and IT service management frameworks preferred.

Responsibilities

• Analyze project workflows to uncover inefficiencies and improvement areas.
• Surface risks, budget variances, and scope issues for escalation.
• Define key deliverables and documentation standards across phases.
• Capture lessons learned and apply best practices for future projects.
• Support alignment with River Run's EOS and FIPPERD frameworks.
• Develop and maintain standardized documentation, scorecards, and checklists.
• Create and refine closure and retrospective templates for consistency.
• Generate reports to monitor project metrics, risks, and progress against deliverables.
• Ensure compliance with closure protocols and documentation requirements.
• Review deliverables for quality control and alignment with objectives.

Skills

IT project coordination

Cross-functional collaboration

Project tracking

Resource coordination

Closure processes

EOS framework

FIPPERD framework

Education

Associate degree or equivalent

Tools

ConnectWise

Job description

River Run Computers is seeking a Project Coordinator to manage project closure processes, align with EOS and FIPPERD, and support ceremonies. You will work with internal teams, clients, and leadership to ensure timely, quality wrap-up and continuous improvement.

The role requires 3–5+ years of IT project coordination experience, strong tracking and collaboration skills, and familiarity with ConnectWise. This is a full-time, on-site position in Milwaukee, Wisconsin.