IT Project Coordinator

GENTLE MONSTER; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

GENTLE MONSTER is seeking an IT Project Coordinator to manage day-to-day activities of IT projects in Los Angeles, CA. The role includes tracking project budgets and resources, coordinating between internal departments and vendors, and maintaining project documentation.

The ideal candidate holds a Bachelor's degree in a related field and has 2-3 years of IT project management experience. Proficiency in Microsoft Office 365 and experience with platforms like SAP are essential. Bilingual skills in Korean and English are preferred. This is a full-time, on-site role.

Qualifications

• Bachelor's degree in a relevant field.
• 2-3 years experience in coordinating IT projects.
• Experience supporting organizational change for tech implementations.
• Proficiency in Microsoft Office 365, especially Outlook and Excel.

Responsibilities

• Coordinate day-to-day IT project activities, such as scheduling and tracking milestones.
• Maintain comprehensive project documentation, including status updates and risk logs.
• Identify process improvements and standardize project workflows.

Skills

Problem-solving

Documentation

Communication

Adaptability

Education

Bachelor’s degree in information technology, Computer Science, Business Information Systems, or a related field

Tools

Microsoft Office 365

SaaS and ERP platforms (such as Shopify, NetSuite, Celigo, SAP)

Job description

Founded in 2011, IICOMBINED has launched the global fashion eyewear brand GENTLE MONSTER, followed by the perfume brand TAMBURINS, the tea & dessert brand NUDAKE, the headwear brand ATiiSSU and the tableware brand Nuflaat. Driven by continuous innovation and challenges, IICOMBINED continues its growth by developing brands that exemplify unparalleled beauty and unpredictable progressions.

GENTLE MONSTER is a global fashion eyewear brand that sets eyewear trends worldwide through its unpredictable and innovative advancements.

With each annual collection, GENTLE MONSTER unveils distinctive and creative products, delivering brand value through diverse initiatives, including unique spaces and campaigns that embody experimental and sophisticated aesthetics.

TAMBURINS is a perfume brand that explores undefined territories of beauty. TAMBURINS merges storytelling inspired by scattered scenes of the world with sophisticated and delicate perfumery techniques to capture the essence of true fragrance. TAMBURINS is a brand dedicated to sensory communication beyond customary experience through content that reinterprets various artistic elements, including objects, paintings, and performances, within a narrative-driven, exhibition-style space.

NUDAKE is a Tea and dessert brand that redefines dessert culture with its ‘Make New Fantasy’ ethos. It creates novel Tea and desserts by integrating elements of fashion and art, transporting consumers to a new fantasy. By experimenting with and creating content that diverges from conventional processes and norms, NUDAKE delivers a message to consumers beyond the F&B experience.

ATiiSSU is a distinctive fashion headwear brand that presents timeless innovation through experimental design and its unique aesthetic worldview, changing the concept of category. “Timeless” represents classic details that transcend the passage of time, while “Issue” symbolizes innovative design that traverses the boundaries of fashion, ultimately redefining the fashion headwear category.

Nuflaat is a tableware brand that brings bold, unexpected beauty to the dining experience. Blurring the boundaries between fashion objects and functional design, we redefine everything on the table. Through Nuflaat, everyday moments become extraordinary dining scenes—immerse yourself in a dining experience unlike any other.

Role Description:

This is a full time, on-site role located in Los Angeles, CA, for an IT Project Coordinator. The coordinator manages the day-to-day activities of IT projects, including scheduling meetings, tracking milestones, monitoring budgets and timelines, and following up on action items to keep initiatives on track. Key responsibilities include coordinating resources and vendors, maintaining comprehensive project documentation and risk logs, and performing business requirements analysis for internal and external-facing systems. Serving as a central communication hub between internal departments, external technical teams, vendors, and Global HQ in Korea, the coordinator prepares regular status updates, escalates critical issues, and proposes corrective actions. The role also focuses on continuous improvement, identifying opportunities to standardize workflows and develop best practices that increase the speed, quality, and scalability of business processes and system solutions.

Key Responsibilities:

Project Coordination & Delivery:

• Coordinate the day-to-day activities of IT projects, including scheduling meetings, tracking milestones, and following up on action items.
• Track project budgets, resources, and timelines, flagging risks or delays to the IT Systems Manager.
• Assist with resource allocation and ensure team members have what they need to meet deadlines.
• Support procurement and vendor coordination, including tracking deliverables and contracts.
• Serve as a communication hub between external technical teams and vendors.
• Collaborate with internal departments as well as Global HQ departments located in Korea.
• Prepare and distribute regular status updates and progress reports to IT Systems Manager.
• Escalate critical issues and propose corrective actions

Documentation & Analysis:

• Maintain comprehensive project documentation, including plans, timelines, status reports, meeting notes, requirements, decisions, and dependencies.
• Maintain risk logs and proactively identify project and system risks before implementation to ensure smooth, on-time launches.
• Perform business requirements analysis for internal and external-facing systems, including content management systems.

Process Improvement:

• Identify process improvements and help standardize project workflows.
• Assist in developing best practices to improve business processes, system solutions, business intelligence, and workflow and process/flow diagrams.
• Foster a culture of operational excellence by continuously improving workflows, tools, and processes to increase speed, quality, and scalability.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Information Systems, or a related field.
• 2-3 years’ experience of coordinating and managing IT projects.
• Experience supporting organizational change management for technology implementations
• Experience with SaaS and ERP platforms such as Shopify, NetSuite, Celigo, SAP, or similar systems.
• Proficiency in Microsoft Office 365 (Outlook and Excel).
• Strong problem-solving, documentation, and communication skills.
• Experience in the retail or e-commerce industry.
• Ability to adapt in a fast-paced, evolving work environment.
• Self-starter with a strong work ethic and a willingness to learn new technologies and systems.

Preferred Qualifications:

• Bilingual in Korean and English is a plus
• Experience with project management methodologies (e.g., Agile, Waterfall) is a plus