IT Project Coordinator

Devengine; California (MO); Hybrid; USD 43,000 - 51,000; Full time

Job summary

Devengine is seeking an IT Project Coordinator to drive migrations of advisor email domains to a compliant platform across a Canadian wealth management network. The role is remote, a five-month initial contract, and requires coordinating with non-technical users to map current setups to Microsoft 365 or Google Workspace.

You will manage a high volume of advisor conversations, track status against the deadline, escalate blockers, and partner with technical teams as needed.

Qualifications

• 2-4 years of migration or project coordination experience.
• Excellent written and verbal English, with ability to explain tech concepts clearly to non-technical users.
• Experience with Microsoft 365 and Google Workspace administration.

Responsibilities

• Run outreach and discovery calls with advisors to understand email setup and configuration.
• Coordinate migrations to Microsoft 365 or Google Workspace and implement journaling/archiving rules.
• Track migration status across domains and escalate non-responsive or non-compliant advisors.

Skills

Project coordination

Stakeholder management

Non-technical communication

English proficiency

Education

2-4 years of migration/coordination experience

Tools

Microsoft 365 admin

Google Workspace admin

Job description

Our client is a Canadian wealth management firm that works with a large network of independent financial advisors. As part of a firm-wide compliance initiative, they're rolling out a new email auditing and archiving solution across that network, and to support it, a number of advisor email domains need to be migrated onto supported platforms ahead of a fixed deadline. They are hiring an IT Project Coordinator to drive those migrations across the advisor network and get every domain compliant in time.

You'll work directly with non-technical users to assess how their email is currently set up, explain what needs to change and why, and coordinate their move to a compliant provider. It's a hands-on migration coordination role: you'll own a high volume of parallel, relationship-driven conversations and keep them all moving against a hard deadline.

This is a mid-level role suited to someone with 2-4 years of coordination experience. You'll think in terms of timelines, status, and risk across dozens of accounts at once — running your own book of migrations independently while looping in technical resources when a configuration issue needs a deeper hand.

This is a 5-month initial contract. The role is fully remote and open to candidates located anywhere in Canada, though you'll need to work Eastern Time (EST) business hours.

Responsibilities

Advisor Outreach & Discovery

• Run outreach and discovery calls with independent advisors to understand their current email platform and domain configuration.
• Explain, in plain and non-technical language, why their existing setup doesn't meet compliance requirements and what their options are.

Migration Coordination

• Project-manage each advisor's migration to Microsoft 365 or Google Workspace, coordinating the journaling and archiving rules the compliance solution requires.
• Coordinate resolution of domain, DNS/MX record, and mailbox configuration issues as they surface, looping in technical resources where needed.

Tracking, Escalation & Reporting

• Track migration status across all advisor domains and flag at-risk or resistant accounts early.
• Escalate non-responsive or non-compliant advisors according to the client's escalation process.
• Manage the overall volume so that no account slips through against the deadline.

Mandatory Requirements

• 2-4 years of experience in migration, onboarding, change management, or similar project coordination.
• Excellent written and verbal English, with a real ability to explain technical and compliance concepts clearly to non-technical users.
• Working knowledge of Microsoft 365 and Google Workspace administration, mailbox setup, domain verification, MX records, and journaling/mail flow rules, enough to guide and coordinate others through it.
• Comfort managing a high volume of concurrent stakeholder relationships under deadline pressure.

Nice-to-Have

• PMP certification is desirable.
• Familiarity with any email archiving/compliance platform.
• Experience in financial services or another regulated industry where recordkeeping and compliance matter.
• Comfort with ticketing or tracker tools for status reporting across a large account list.

Of Note

• Completed background checks will be required before the start date if you are selected as a winning candidate.