IT Project and Portfolio Manager

SupportFinity™; United States; On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical insurance, 80-95% company-paid premium

Tuition reimbursement

Short-day Fridays

Annual cash incentive rewards

Job summary

SupportFinity™ is seeking an IT Project & Portfolio Manager responsible for leading IT project management across the Americas and Asia Pacific. The role involves aligning projects with strategic goals and effectively partnering with stakeholders to deliver high-quality IT solutions.

The ideal candidate will have a robust background in Agile project management, a Bachelor's degree in computer sciences, and strong leadership skills. Competitive benefits include profit sharing and substantial salary potential based on experience.

Qualifications

• Strong understanding of project and program frameworks.
• Able to engage and influence teams effectively.
• Knowledge in budgeting and financial tracking.

Responsibilities

• Provide leadership to IT Project and Portfolio Management team.
• Drive team adoption of approved methodologies.
• Manage effective communication with stakeholders.

Skills

Project and program frameworks

Agile PM practices

Business management principles

Business process analysis

Education

Bachelor's degree in computer sciences or technical field

Project Management certification, PMI PMP

Tools

Agile – Scrum & Kanban

Job description

Snapshot of What We’re Looking For

The IT Project & Portfolio Manager (PPM) will be responsible for managing and leading the IT Project and Program Management for the Americas, Asia Pacific, and corporate business units in alignment with the WD-40 Company Strategic Plan as well as Global IT and the IT Business Partnerships Program. The IT PPM Manager will work with the Global IT Project & Portfolio Management Director on project management and business analyst best practices and contribute to identifying the right technology to manage IT’s work effectively and efficiently in the context of investments, resources, and workload.

• Category: I.T.
• Country: United States
• Location: San Diego

What You’ll Be Doing

• Provide leadership to IT Project and Portfolio Management team that further develops and enables their ability to effectively partner with stakeholders and IT resources in identifying and deploying IT solutions in support of desired business outcomes
• Proactively drive team adoption of approved methodologies and tools relative to project execution (Agile) and service delivery (ITIL) in support of high‑quality outcomes, regulatory alignment, cost reduction, increased efficiencies, and improved system performance
• Provide functional area leadership to team members by actively developing their ability to execute on projects in a project manager, scrum master, business analyst or business partner role
• Effectively function in the same role as direct reports for assigned areas
• Proactively identify and provide continuous improvement recommendations relative to people, process, and technologies to ensure the effective delivery of business requested operational and strategic projects
• Assist in developing and managing appropriate resource allocation approaches to ensure optimal utilization across projects; balanced with support demands
• Manage established adoption, and continuous improvement processes for vetting, prioritizing, and sequencing projects
• Utilize financial / accounting tools to appropriately evaluate, propose and manage expenses in order optimize and ensure responsible use of company resources
• Develop effective communication methodologies, both personally and through team members, to promote a positive and transparent relationship between IT and IT’s business partners
• Present information and facilitate key meetings to promote effective IT resource allocation towards highest value initiatives
• Lead and support the team in the appropriate development of cost benefit analysis that include tangible and intangible components
• Ensures the delivery and presentation of agreed upon metrics at a frequency and format desired to accurately reflect the performance of assigned area

What You’ll Bring To The Role

Experience:

• Strong understanding of project and program frameworks and ability to apply and coach others on the frameworks and cadence for IT project and program portfolio management (PPM); specifically, strategic objectives and desired key outcomes
• Strong understanding of a wide application of business management principles and practices
• Strong knowledge of Agile PM practices and general understanding of Waterfall
• Able to lead others in the documentation of innovative solutions to complex business or technical problems that require the regular use of ingenuity and creativity
• Ability to work collaboratively with internal and external teams, Global IT, and trading blocs at various levels while influencing and changing behavior
• Understands business process analysis and has applied experience in their development, adoption, or modification
• Ability to evaluate Information Technology resource requirements for new and existing operational and application IT projects
• Able to engage, influence, and direct all functions involved in the development of the assigned functional team
• Knowledge in budgeting, invoicing, financial tracking principles, contract negotiation, regulatory compliance, and business strategy
• Knows how to interpret and apply financial indicators and business insights towards prioritization of activities
• Courageously steps up to address difficult situations without being prompted

Leadership:

• Proficient in principles of servant leadership of people versus management of individual and team activities
• Competent at leading others in a purpose driven and values based organization.
• Capable of applying the insights from employee engagement to drive individual and organizational performance.
• Able to lead in a culture of continuous learning.
• Proficient in practicing stakeholder theory as a leader.

Technical Skills/Education:

• Bachelor’s degree in computer sciences or technical field, Master’s degree a bonus
• Project Management certification, PMI PMP
• Agile – Scrum & Kanban
• Leadership Training

Total Rewards

Our competitive and comprehensive benefits package provide you and your family with extensive protection and security, along with quality, life enhancing programs to include profit sharing, annual cash incentive reward potential for everyone, tuition reimbursement, 401K matching, short day Fridays and much more!

$130,000 – $160,000 per year includes base salary plus 10% - 15% profit sharing contribution to your retirement account. Salary is determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job‑related qualifications, and alignment with market data.

• Medical insurance, 80-95% company‑paid premium
• Dental and vision insurance
• 401K match
• Annual cash incentive rewards
• Tuition reimbursement
• Short‑day Fridays
• Vacation
• Paid holidays, including winter shut down