Senior IT Project Manager, Commercial Services (Salesforce)

WD-40 Company (UK); Northern (KY); Hybrid; USD 106,000 - 136,000; Full time

Benefits offered by this job

Medical insurance (80-95% premium)

Dental and vision insurance

401K match

Short-day Fridays

Job summary

WD-40 Company in the United States is seeking a Senior IT Project Manager to lead high-visibility Commercial Services initiatives, including Salesforce Sales Cloud and Marketing Cloud, that power our global growth. You will partner with sales, marketing and customer-facing leaders to translate strategy into action, with a direct hand in projects the business is counting on right now.

This isn't a maintain-the-status-quo role.

Qualifications

• 7+ years Scrum Master or Project Manager experience.
• 5+ years global Salesforce implementation experience.
• Experience with Azure DevOps preferred.
• Business analyst skills.
• Preferred certifications: Scrum Master, PMP.

Responsibilities

• Lead medium to long-term, complex Salesforce enterprise initiatives from planning through delivery.
• Partner with business and functional stakeholders to elicit, analyze, and document requirements, then plan and define projects — including outcomes, timelines, budget assumptions, dependencies, risks, costs, and benefits.
• Owns, manages, and prioritizes a product backlog using agile and project management methodologies to ensure the highest-value work is clearly defined, sequenced, and delivered.
• Identify opportunities for innovation, process improvement, operational efficiency, data-driven insights, and business partnership.
• Lead adoption and change management planning, including stakeholder readiness, communication, training, support needs, and user experience considerations to enable successful implementation and sustained business adoption.
• Manage vendor and third-party performance expectations, deliverables, and service-level outcomes to ensure external partners support project objectives, quality standards, and business needs.

Skills

Scrum Master or PM experience

Global Salesforce implementation

Business analyst skills

Certifications: Scrum Master, PMP

Tools

Azure DevOps

Job description

• Category: I.T.
• Country: United States
• Location: US - Remote

Overview

Remote – US

The position does not offer visa sponsorship

Position Overview

Ready to help shape how WD-40 sells and serves customers around the world? We're seeking a collaborative, results-driven Senior IT Project Manager to lead high-visibility Commercial Services initiatives — including our Salesforce Sales Cloud and Marketing Cloud platforms — that directly power our global growth strategy. You'll partner with sales, marketing, and customer-facing leaders across the organization to turn strategy into action, with a direct hand in projects the business is counting on right now.

This isn't a maintain-the-status-quo role. You'll inherit an active backlog and real momentum, with the latitude to shape how the work gets done going forward. As our Salesforce platform continues expanding globally, you'll gain exposure to teams and markets well beyond the U.S., and you'll have the opportunity to mentor rising project management talent while helping strengthen and evolve WD-40's Project & Portfolio Management practices within our Global Center of Excellence.

The ideal candidate is a trusted advisor and driver of outcomes who can translate complex technical detail into plain language for fast-moving, high-energy business stakeholders — and who thrives on turning ambiguity into a clear, actionable plan.

This role offers the flexibility to work fully remote from anywhere in the U.S., or hybrid a couple days a week if you're based in the San Diego area.

What You’ll Be Doing

• Lead medium to long-term, complex Salesforce enterprise initiatives from planning through delivery, ensuring work is aligned to organizational priorities, business outcomes, and approved project management delivery methods.
• Partner with business and functional stakeholders to identify, elicit, analyze, and document business, project, and process requirements, then plan and define projects — including outcomes, critical success pathways, timelines, budget assumptions, dependencies, risks, costs, and benefits — to establish a clear, actionable delivery path.
• Owns, manages, and prioritizes a product backlog using agile and project management methodologies to ensure the highest-value work is clearly defined, sequenced, and delivered.
• Identify opportunities for innovation, process improvement, operational efficiency, data-driven insights, and business partnership. Develop proposals and recommendations to gain stakeholder alignment and approval.
• Lead adoption and change management planning, including stakeholder readiness, communication, training, support needs, and user experience considerations to enable successful implementation and sustained business adoption.
• Manage vendor and third-party performance expectations, deliverables, and service-level outcomes to ensure external partners support project objectives, quality standards, and business needs.

What You’ll Bring To The Role

• 7+ years Scrum Master or Project Manager experience
• 5+ years global Salesforce implementation experience
• Experience with Azure DevOps preferred
• Business analyst skills
• Preferred certifications: Scrum Master, PMP

Total Rewards

$106000 – $136000 / year base salary plus 10% - 15% profit-sharing contribution to your retirement account. Salary is determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.

• Medical insurance, 80-95% company-paid premium
• Dental and vision insurance
• 401K match
• Short-day Fridays

At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do.

Why You Should Apply

• A strong values-aligned organization where contributions are acknowledged and rewarded, and where 91% of our employees experience a sense of belonging.
• A learning-based culture where 77% of our team believe they can achieve their career objectives.
• Over 95% employee engagement as of our most recent global employee survey.
• 91% of our people actively recommend WD-40 Company as a great place to work

Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day.

Thank you for considering WD-40 Company in your career search!