IT Program & Project Management Analyst II

Conduent; Germantown (MD); Hybrid; USD 64,000 - 83,000; Full time

Benefits offered by this job

Health & Welfare Benefits

Retirement Savings

Employee Discounts

Career Growth Opportunities

Paid Training

Paid Time Off

Great Work Environment

Job summary

Conduent is seeking an IT Program & Project Management Analyst to support IT program and project management initiatives aligning technology with business goals. You will partner with business leaders, strategists, and operations teams to drive change, enable portfolio delivery, and ensure customer satisfaction.

In this hybrid role, you’ll collaborate across multiple business areas, manage timelines, identify risks, and help implement new processes and technology.

Qualifications

• Experience supporting IT programs, projects, or operational initiatives in a corporate environment.
• Ability to build relationships with business leaders and cross-functional teams.
• Strong organizational, communication, and problem-solving skills.
• Experience coordinating multiple priorities and deadlines.
• Experience supporting project delivery methodologies and change management initiatives.
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Partner with business leaders, stakeholders, and operational teams to support IT initiatives and strategic objectives.
• Coordinate planning, coordination, and execution of IT programs and projects across multiple business areas.
• Build and maintain strong working relationships with internal customers and cross-functional teams.
• Monitor project and program performance to ensure alignment with goals, timelines, and priorities.
• Assist with investment and sustaining project portfolios and change management efforts.
• Prepare status updates, documentation, and leadership reports.
• Support adoption of new processes and technology solutions.

Skills

Relationship building

Communication

Organizational skills

Problem-solving

Collaboration

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

IT Program & Project Management Analyst

About The Role

You will be responsible for supporting IT program and project management initiatives that align technology solutions with business goals and operational needs. This role partners closely with business leaders, strategists, planners, designers, and operational teams to help manage change initiatives, support portfolio delivery, and ensure a high level of customer satisfaction. You will play a key role in driving collaboration, monitoring business objectives, and supporting the successful execution of IT programs and investments.

Responsibilities

• Partnering with business leaders, stakeholders, and operational teams to support IT
• initiatives and strategic business objectives
• Supporting the planning, coordination, and execution of IT programs and projects across multiple business areas
• Building and maintaining strong working relationships with internal customers and cross-functional teams
• Monitoring project and program performance to ensure alignment with business goals, timelines, and operational priorities
• Assisting with the management of investment and sustaining project portfolios
• Supporting change management initiatives and helping drive adoption of new processes and technology solutions
• Coordinating with strategists, planners, designers, and operational partners during project implementation activities
• Identifying risks, issues, and dependencies and escalating concerns when appropriate
• Preparing status updates, project documentation, and reporting materials for leadership and stakeholders
• Helping ensure a high level of customer satisfaction through proactive communication and delivery support

Requirements

• Have experience supporting IT programs, projects, or operational initiatives within a corporate or enterprise environment
• Show the ability to build relationships and collaborate effectively with business leaders and cross-functional teams
• Have strong organizational, communication, and problem-solving skills
• Show experience coordinating multiple priorities and managing competing deadlines
• Have experience supporting project delivery methodologies and change management initiatives
• Show proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Outlook
• Have the ability to analyze business needs and support technology-driven solutionsHave a bachelor’s degree or equivalent relevant work experience preferred

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Hybrid Work: Work in a way that allows you to work from home during portions of your week and have time onsite to connect with other team members and business leaders.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
• Retirement Savings: Robust programs to help you secure your financial future.
• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
• Career Growth Opportunities: Paths for advancement within a global organization.
• Paid Training: Learn while you earn with award-winning learning platforms.
• Paid Time Off: Competitive PTO packages to help you recharge.
• Great Work Environment: Join an award-winning culture that values diversity and inclusion.

Join Us:

At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you’ll find opportunities to:

• Bring your authentic self to work every day.
• Grow and thrive both personally and professionally.
• Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.

With over 50,000 associates in 24 countries, you’ll be part of a global team that’s shaping the future for the company and for yourself.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $63,525 - $82,500

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [e-mail]. You may also click here to access Conduent's ADAAA Accommodation Policy.