Business Operations Analyst I

Conduent; Phoenix (AZ); On-site; USD 65,000 - 95,000; Full time

Job summary

Conduent is seeking a Business Intelligence professional to support the Global BI team in Phoenix. You will collect data from internal and external sources, generate operational dashboards, and prepare reports to aid leadership decisions.

Responsibilities include attending meetings, assisting with data collection, and delivering timely insights while following standardized procedures. Strong problem solving and communication skills are essential to succeed in this role.

Qualifications

• College or university degree required or the equivalent work experience.
• Develops skills by performing structured work assignments.
• Uses existing procedures to solve routine or standard problems.

Responsibilities

• Collects data from internal and external customers to generate reports and dashboards.
• Prepares operational reports to facilitate decision-making.
• Attends meetings and supports BI planning activities.
• Provides operational support by scheduling meetings and preparing materials for leadership.
• Ensures adherence to policies and established processes.

Skills

Problem Solving

Interpersonal Skills

Leadership

Education

College or university degree

Job description

Full job description: Through our dedicated associates, Conduent delivers mission‑critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description

• Requires formal education and relevant expertise in a professional, sales, or technical area.
• Performs technical‑based activities.
• Contributes to and manages projects.
• Uses deductive reasoning to solve problems and make recommendations.
• Interfaces with and influences key stakeholders.
• Leverages previous knowledge and expertise to achieve results.
• Ability to complete work self‑guided or with a team.
• College or university degree required or the equivalent work experience that provides exposure to fundamental theories and concepts.

General Profile

• Performs routine assignments.
• Develops skills by performing structured work assignments.
• Uses existing procedures to solve routine or standard problems.
• Receives instruction, guidance, and direction from others.

Functional Knowledge

• Requires a conceptual understanding of theories, practices, and procedures.

Business Expertise

• Applies general knowledge of business developed through education or experience.

Impact

• Impacts the accuracy of own work.
• Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

• No supervisory responsibilities.
• Responsible for developing technical contributions.

Problem Solving

• Uses existing procedures to solve standard problems.
• Asks questions and checks for understanding.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Assists the Business Intelligence team by attending meetings.
• Collects data from internal and external customers to generate reports and operational dashboards.
• Prepares operational reports to facilitate decision‑making.
• Provides operational support by scheduling meetings and preparing materials for leadership.
• Develops basic knowledge of the organization, operating processes, and governing policies or regulations.
• Performs other duties as assigned.
• Complies with all policies and standards.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by completing the accommodation request form and submitting the request.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.