IT Program Manager

System One; Dallas (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

System One in Dallas seeks an IT Program Manager to lead enterprise digital transformation programs across multiple teams and executive stakeholders. The role is on-site five days a week, with no remote work, and requires strong cross-functional coordination and governance.

You will run programs from planning through delivery, manage risks and dependencies, build executive dashboards, and present status to senior leadership.

Qualifications

• 10+ years program management on large enterprise programs, preferably digital transformation.
• Ideally big telecom experience (Verizon, AT&T, T-Mobile, Comcast, Charter Communications, Cox Communications or similar).
• Programs spanning multiple business units and cross functional teams.
• Meeting facilitation and decision driving.
• Written and verbal communication at executive level, including deck building.
• Risk, issue and dependency management with executive reporting.
• Managing several parallel workstreams under shifting priorities.
• Works independently with minimal direction.
• Prior PMO or Transformation Office experience.

Responsibilities

• Run cross functional programs inside the Digital org from planning through delivery.
• Track and mitigate risks, issues, and dependencies. Escalate when needed.
• Run program meetings, drive decisions, resolve blockers, and enforce program governance.
• Write status reports, dashboards, and executive presentations.
• Coordinate work across Product, Engineering, Data, Marketing, Customer Experience, Finance and Operations.
• Track milestones, dependencies, and decision logs.
• Define KPIs and report business value for AI / ML, Personalization and Digital Platform programs.
• Build and document repeatable program management processes.

Skills

Program management

Executive communication

Risk management

Meeting facilitation

Job description

IT Program Manager

Role sits in the Digital Program Office. Runs enterprise digital transformation programs across multiple teams and executive stakeholders.

no C2C with 3rd parties - W2 candidates only

Must be able to work on site 5 days a week - no remote work

Responsibilities

• Run cross functional programs inside the Digital org from planning through delivery.
• Track and mitigate risks, issues, and dependencies. Escalate when needed.
• Run program meetings, drive decisions, resolve blockers, and enforce program governance.
• Write status reports, dashboards, and executive presentations.
• Coordinate work across Product, Engineering, Data, Marketing, Customer Experience, Finance and Operations.
• Track milestones, dependencies, and decision logs.
• Define KPIs and report business value for AI / ML, Personalization and Digital Platform programs.
• Build and document repeatable program management processes.

Required

• 10+ years program management on large enterprise programs, preferably digital transformation.
• Ideally big telecom experience ( Verizon, AT&T, T-Mobile, Comcast, Charter Communications, Cox Communications or similar ).
• Programs spanning multiple business units and cross functional teams.
• Meeting facilitation and decision driving.
• Written and verbal communication at executive level, including deck building.
• Risk, issue and dependency management with executive reporting.
• Managing several parallel workstreams under shifting priorities.
• Works independently with minimal direction.
• Prior PMO or Transformation Office experience.

Ref: #404-IT Pittsburgh