Program Manager

BlueSky Resource Solutions; Houston (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

BlueSky Resource Solutions is seeking an experienced IT Program Manager to lead critical technology initiatives that support growth in a fast-moving fiber broadband environment. You will own programs from inception through adoption, collaborating with business leaders, technical teams, vendors, and stakeholders to ensure solutions align with strategic objectives and deliver measurable value.

Ideal candidates have 8–10+ years of PM experience, strong leadership, excellent communication, and a

Qualifications

• 8–10+ years of IT program or project management experience.
• Experience leading large-scale, complex technology initiatives.
• Telecommunications, ISP, broadband, or fiber industry experience preferred.
• Strong understanding of enterprise IT systems, APIs, and system integrations.
• Proven track record of delivering complex projects on time, within scope, and within budget.

Responsibilities

• Lead end-to-end delivery of mission-critical IT programs in a fast-paced environment.
• Manage major technology initiatives including CRM, OSS/BSS, order management, and system integrations.
• Develop and manage project plans, timelines, budgets, resources, and dependencies.
• Partner with stakeholders to translate business processes into technology solutions.
• Drive accountability across cross-functional teams and manage risks and changes.
• Serve as primary contact for program communications and progress updates.

Skills

Program management

Stakeholder management

Cross-functional leadership

Risk management

Change management

Communication

Leadership

Education

Bachelor's degree in IT/CS/Business

Tools

CRM systems

APIs

System integrations

Job description

Our client is a rapidly growing, private-equity-backed fiber broadband company seeking an experienced IT Program Manager to lead critical technology initiatives supporting continued growth and expansion.

This is an opportunity for an accomplished IT program management professional to take ownership of complex technology programs from project inception through implementation and adoption. The role will work closely with business leaders, technical teams, vendors, and cross-functional stakeholders to ensure technology solutions effectively support business objectives.

What You'll Be Doing

• Lead end-to-end delivery of mission-critical IT programs in a fast-paced, high-growth environment.
• Manage major technology initiatives including CRM, OSS/BSS, order management, customer self-service, call center platforms, omnichannel communications, automated provisioning, network monitoring, and system integrations.
• Develop and manage project plans, timelines, milestones, budgets, resources, and dependencies.
• Partner with stakeholders across the organization to gather requirements and translate business processes into effective technology solutions.
• Drive accountability across cross-functional teams and ensure critical milestones are achieved.
• Identify and resolve risks, issues, competing priorities, and interdependencies.
• Manage scope and change requests while keeping projects aligned with business objectives.
• Serve as a key point of contact for program communications, providing visibility into progress, risks, issues, and decisions.
• Develop testing strategies and coordinate functional, integration, and user acceptance testing.
• Ensure successful implementation and adoption of new systems and processes.

What We're Looking For

• 8-10+ years of IT program or project management experience.
• Experience leading large-scale, complex technology initiatives.
• Telecommunications, ISP, broadband, or fiber industry experience strongly preferred.
• Strong understanding of enterprise IT systems, APIs, and system integrations.
• Proven track record of delivering complex projects on time, within scope, and within budget.
• Experience managing cross-functional teams, vendors, stakeholders, and competing priorities.
• Strong change management, problem-solving, and decision-making skills.
• Excellent communication, organization, and leadership abilities.
• Bachelor's degree in IT, Computer Science, Business, or a related field.

Why This Opportunity

This is a high-impact role with the opportunity to help build and scale the technology infrastructure supporting a rapidly growing fiber broadband business.

The ideal candidate will be someone who can bring structure to complex programs, align teams around shared objectives, navigate competing priorities, and consistently drive initiatives through successful implementation.