IT Program Manager

State of Louisiana; Baton Rouge (LA); Presencial; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance Coverage

Parental Leave

Professional Development Program

Descripción de la vacante

Louisiana Economic Development in Louisiana is seeking an IT Program Manager to lead applications and technology-enabled operations outside the Office of Technology Services. The role provides strategic and technical leadership for enterprise applications, systems integration, and modernization across statewide economic development programs.

The position guides Software Project Managers, coordinates complex technology initiatives, and serves as a primary technical advisor to executive

Formación

• Seven years of IT experience or six years in any field plus five years in IT.
• Bachelor's degree with five years of IT experience or an associate's degree with five years of IT experience; master’s degree with four years of IT experience.

Responsabilidades

• Leads complex enterprise application implementations, modernization projects, systems integrations, and digital service initiatives from requirements gathering and solution design through testing, deployment, and post-implementation support.
• Establishes technology priorities, program goals, technical standards, implementation strategies, and project methodologies for enterprise applications and technology initiatives.
• Oversees the administration and continuous improvement of enterprise applications, including Salesforce, FastLane, SmallBiz, Veterans First, Monday.com, SharePoint, AI-enabled technologies, LaGov integrations, reporting platforms, and other agency business systems.
• Provides functional direction and technical guidance to Software Project Managers and other agency personnel involved in enterprise technology initiatives and coordinates priorities, resources, and project deliverables.
• Performs advanced business systems analysis to evaluate operational needs and workflows, develop functional and technical requirements, identify technology solutions, and recommend process and system improvements.
• Coordinates enterprise systems integration, data sharing, reporting, dashboards, business intelligence, and analytics supporting agency operations and executive decision-making.
• Coordinates vendors, consultants, and implementation partners, including scopes of work, technical deliverables, implementation schedules, and vendor performance.
• Serves as principal technical advisor to agency management regarding enterprise applications, technology strategies, technical risks, system performance, resource requirements, and modernization opportunities.

Conocimientos

Information Technology

Project Management

Systems Analysis

Vendor Coordination

Educación

Bachelor's degree in IT or related field

Master's degree in IT

Herramientas

Salesforce

SharePoint

Monday.com

AI-enabled technologies

Descripción del empleo

About This Job

This is a promotion opportunity for permanent classified employees of La Economic Development only. The mission of Louisiana Economic Development is to cultivate jobs and economic opportunity for the people of Louisiana.

About This Job

This is a promotion opportunity for permanent classified employees of La Economic Development only. The mission of Louisiana Economic Development is to cultivate jobs and economic opportunity for the people of Louisiana.

The IT Program Manager serves as Louisiana Economic Development's program manager for applications and technology-enabled business operations outside the scope of the Office of Technology Services. The position provides strategic and technical leadership for enterprise application management, systems integration, technology modernization, project management, and business systems analysis supporting statewide economic development programs and agency operations. The position establishes technology priorities, standards, and implementation strategies; coordinates complex technology initiatives; provides functional direction to Software Project Managers and other agency personnel; and serves as the principal technical advisor to the Statewide Program Manager 2. The position also coordinates with business units, vendors, consultants, and governmental partners to ensure enterprise technology solutions effectively support agency operations and strategic objectives.

Minimum Qualifications

Seven years of experience in information technology; OR Six years of full-time work experience in any field plus five years of experience in information technology; OR An associate's degree in information technology plus five years of experience in information technology; OR A bachelor's degree plus five years of experience in information; OR A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology; OR A master's degree plus four years of experience in information technology.

Experience Substitution

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Note

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

• Leads complex enterprise application implementations, modernization projects, systems integrations, and digital service initiatives from requirements gathering and solution design through testing, deployment, and post-implementation support.
• Establishes technology priorities, program goals, technical standards, implementation strategies, and project methodologies for enterprise applications and technology initiatives.
• Oversees the administration and continuous improvement of enterprise applications, including Salesforce, FastLane, SmallBiz, Veterans First, Monday.com, SharePoint, AI-enabled technologies, LaGov integrations, reporting platforms, and other agency business systems.
• Provides functional direction and technical guidance to Software Project Managers and other agency personnel involved in enterprise technology initiatives and coordinates priorities, resources, and project deliverables.
• Perform​s advanced business systems analysis to evaluate operational needs and workflows, develop functional and technical requirements, identify technology solutions, and recommend process and system improvements.
• Coordinates enterprise systems integration, data sharing, reporting, dashboards, business intelligence, and analytics supporting agency operations and executive decision-making.
• Coordinates vendors, consultants, and implementation partners, including scopes of work, technical deliverables, implementation schedules, and vendor performance.
• Serves as principal technical advisor to agency management regarding enterprise applications, technology strategies, technical risks, system performance, resource requirements, and modernization opportunities.

Position-Specific Details

Appointment Type: Only Permanent Classified employees of La Economic Development will be considered

Contact Information

If you have any questions, please contact:

Dawn Thibodeaux

Deputy Undersecretary

[e-mail]

Louisiana Economic Development is a State as a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you a permanent classified employee of Louisiana Economic Development?

• Yes
• No

02

Please select how you qualify for this position.

• Seven years of experience in information technology
• Six years of full-time work experience in any field plus five years of experience in information technology
• An associate's degree in information technology plus five years of experience in information technology
• A bachelor's degree plus five years of experience in information technology
• A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology
• A master's degree plus four years of experience in information technology
• None of the above.

03

If you indicated in your response to the previous question that you earned 24 semester hours of course work in an information technology, computer science, engineering, mathematics, or business analytics field, please list your completed courses in the following format: course acronym and code -- course title -- education institution where earned -- number of semester hours. Example: COMPS 105 -- Intro to Computer Technology -- SUBR -- 3 hours If not, please enter N/A.

• Required Question