BUSINESS ANALYTICS SPECIALIST

State of Louisiana; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Insurance Coverage

Parental Leave

State holidays and leave

Job summary

Louisiana Department of Health is seeking a qualified Business Analyst to coordinate analysis activities for OAAS systems, including OPTS, Monday.com, and SharePoint. You will evaluate workflows, document requirements, and support system modernization to improve program outcomes.

The role requires expertise in SDLC and strong collaboration with stakeholders, developers, and policy teams. Evolving a centralized OAAS solution will be a focus, with opportunities for professional growth.

Qualifications

• Six years of experience in accounting, budgeting, contracts, or related fields (see minimum qualifications).
• A bachelor\'s degree plus three years of relevant experience; or advanced degree with two years of relevant experience.

Responsibilities

• Coordinate business analysis activities to modernize OAAS program applications.
• Evaluate workflows, map data flows, and support migration to a centralized system.
• Provide SME on project management, business process analysis, and software development lifecycle practices.
• Develop test scenarios, training materials, and user communications; provide technical assistance.
• Serve as BA for OAAS projects including OPTS, Monday.com, and SharePoint.

Skills

Business analysis

Project management

SDLC knowledge

Stakeholder collaboration

Education

Bachelor's degree

Advanced degree

CBAP certification

Tools

OAAS OPTS

Monday.com

SharePoint

Job description

About This Job

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This position may be filled in the following parish(es): East Baton Rouge

Make a lasting difference in the lives of Louisiana’s older adults and individuals with disabilities! Join the Office of Aging and Adult Services (OAAS) and help shape policies and programs that promote quality care, independence, and meaningful choices for individuals needing long-term support. Your work will help strengthen statewide services, improve program effectiveness, and ensure individuals and caregivers receive the support they need. This position reports to the Bienville Building in Baton Rouge and works directly under the supervision of the Policy Development Systems Program Manager 1-B.

Minimum Qualifications

• Six years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
• Six years of experience in any field plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
• A bachelor's degree plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
• An advanced degree plus two years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement.

Experience Substitution:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

Job Duties and Other Information

Essential Duties Include, But Are Not Limited To:

• Coordinate business analysis activities to modernize and consolidate OAAS program applications into the OAAS Participant Tracking System (OPTS), ensuring alignment with agency goals and program requirements.
• Evaluate existing workflows, document business and system requirements, map data flows, and support the migration of standalone applications into a centralized system.
• Provide subject matter expertise on project management, business process analysis, and software development lifecycle practices to ensure systems reflect OAAS policies and program needs.
• Develop system test scenarios, training materials, and user communications; research emerging technologies and provide technical assistance to resolve software issues and support system users.
• Serves as the business analyst for OAAS system projects including, but not limited to, OAAS Participant Tracking System (OPTS), Monday.com, and SharePoint by participating in-person with stakeholders.
• Develop and maintain current and long-range plans, policies, and procedures for administering OAAS systems business analysis activities.
• Analyze business processes, policies, and performance metrics to identify improvement opportunities and translate program needs into clear information technology requirements.
• Prepare detailed business analyses outlining operational challenges, opportunities, and recommended solutions to support system enhancements.
• Facilitate collaboration and communication among business stakeholders, developers, product owners, and cross-functional teams to ensure system solutions meet program needs.
• Coordinate agile development activities, including backlog prioritization, issue resolution, and collaboration among policy, training, vendor, and testing teams.

Position-Specific Details:

Location: Office of Aging and Adult Services / AD POLICY DEVELOPMENT-SO / East Baton Rouge Parish

Appointment Type: This position may be filled as a Probationary appointment

Cost Center: 3201020500

Position Number(s): 50383990

Applicants With The Following Are Encouraged To Apply:

• Experience in software development practices, including system design, writing business requirements, testing, implementation and maintenance.
• A Certified Business Analyst Professional (CBAP) or related credential.

Contact Information:

Debbie Parris-Thymes

[e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

• Insurance Coverage More information can be found at https://info.groupbenefits.org/
• Parental Leave – Up to six weeks paid parental leave
• More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
• Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day
• Independence Day
• Labor Day
• Veteran's Day
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

• Retirement – State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

• If you have experience with Software Development Life Cycle (SDLC), please describe your experience and reference the experience included in your application (not resume). If none, enter N/A

02

• Describe your approach to evaluating a request for a new system enhancement. From the time the request is submitted until it is ready for development, what steps would you take to ensure the proposed solution meets the business need? If none, enter N/A.

03

• If you have any User Experience (UX) Design, Product Designer, wireframing or similar experience, please describe your experience and reference the experience included in your application (not resume). If none, enter N/A.

04

• If you have any experience developing test plans, please describe your experience and reference the experience included in your application (not resume). If none, enter N/A.

05

• Nepotism: To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type “N/A” if no immediate family members are employed by LDH.
• Required Question