IT Program Management Manager

Planet Pharma; Bridgewater (MA); On-site; USD 130,872 - 144,648; Full time

Job summary

Planet Pharma is seeking a senior project/program leader to drive an enterprise-wide employee experience transformation across IT, HR, and communications. You will manage roadmaps, milestones, risk registers, and communications, while guiding executive sessions and stakeholder workshops to ensure alignment.

Seeking candidates with 7+ years of cross-functional program management, strong stakeholder influence, and a proven track record in Agile environments.

Qualifications

• 7+ years of Project or Program Management experience leading enterprise-wide initiatives.
• Proven experience managing large, complex, cross-functional programs involving multiple stakeholder groups.
• Experience managing Enterprise Self-Service platform, Employee Experience (EX) or Digital Workplace integration initiatives.
• Demonstrated ability to influence stakeholders without direct authority.
• Highly versed in Agile Delivery environments.
• Ability to build relationships quickly and effectively navigate various personality types and organizational dynamics.
• Experience facilitating discussions with both technical and business audiences.
• Strong executive presence with exceptional verbal and written communication skills.
• Strong problem-solving, organizational, and decision-making abilities.

Responsibilities

• Lead the planning, execution, and delivery of a multi-workstream employee experience transformation program.
• Coordinate efforts across IT, HR, Corporate Communications, Procurement, and other business functions.
• Develop and maintain project roadmaps, milestones, risk registers, and communication plans.
• Facilitate executive steering committee meetings, status updates, and stakeholder workshops.
• Drive alignment among technical and non-technical stakeholders while managing competing priorities.
• Partner with business leaders to ensure successful adoption and change management.
• Identify and mitigate risks, dependencies, and roadblocks across the program.
• Ensure project teams remain focused on key deliverables and organizational objectives.
• Translate complex technical concepts into actionable business-focused communications.
• Foster collaboration and accountability across diverse stakeholder groups.
• Support go-live planning, rollout activities, user adoption efforts, and post-implementation hypercare.

Skills

Project Management

Service Now

Education

Bachelor's degree

Job description

Responsibilities

• Lead the planning, execution, and delivery of a multi-workstream employee experience transformation program.
• Coordinate efforts across IT, HR, Corporate Communications, Procurement, and other business functions.
• Develop and maintain project roadmaps, milestones, risk registers, and communication plans.
• Facilitate executive steering committee meetings, status updates, and stakeholder workshops.
• Drive alignment among technical and non-technical stakeholders while managing competing priorities.
• Partner with business leaders to ensure successful adoption and change management.
• Identify and mitigate risks, dependencies, and roadblocks across the program.
• Ensure project teams remain focused on key deliverables and organizational objectives.
• Translate complex technical concepts into actionable business-focused communications.
• Foster collaboration and accountability across diverse stakeholder groups.
• Support go-live planning, rollout activities, user adoption efforts, and post-implementation hypercare.

Required Qualifications

• 7+ years of Project or Program Management experience leading enterprise-wide initiatives.
• Proven experience managing large, complex, cross-functional programs involving multiple stakeholder groups.
• Experience managing Enterprise Self-Service platform, Employee Experience (EX) or Digital Workplace integration initiatives.
• Demonstrated ability to influence stakeholders without direct authority.
• Highly versed in Agile Delivery environments
• Ability to build relationships quickly and effectively navigate various personality types and organizational dynamics.
• Experience facilitating discussions with both technical and business audiences.
• Strong executive presence with exceptional verbal and written communication skills.
• Strong problem-solving, organizational, and decision-making abilities.

Plusses

• Pharmaceutical or Life Sciences industry experience
• Workvivo implementation experience.
• ServiceNow Employee Center Pro experience.
• Corporate intranet modernization or employee communications platform experience.
• Experience partnering with HR, Internal Communications, or Employee Engagement teams.
• Experience supporting enterprise technology transformation programs.

Skills

Project Management, Service Now

Education

Bachelors or higher

Pay ranges between 95-105/hr based on experience