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The City of Houston, Department of Information Technology Services, Enterprise Application Services, seeks an IT professional to support critical .NET applications and monitor systems from its Houston base.
You will coordinate requirements with business teams, manage changes, and mentor staff while performing development and support tasks across the IT landscape.
ALL PERSONS INTERESTED
Department/ Division : Houston Information Technology Services/ Enterprise Application Services
Department/ Division : Houston Information Technology Services/ Enterprise Application Services
Reporting Location: 611 Walker St., Houston, TX
Workdays & Hours: MONDAY – FRIDAY 8:00 AM – 5:00 PM*
Provide production support for business-critical applications, including proactive system monitoring, troubleshooting, and rapid resolution of critical incidents. Develop and troubleshoot custom applications and interfaces using programming languages within the .NET technology stack. Serve as the primary liaison to business and functional teams, ensuring clear communication and alignment.
Work at the highest technical level across all phases of application systems analysis and support. Coordinate meetings and requirements-gathering sessions for support activities and enhancement requests, ensuring full understanding, documentation, communication, and execution of customer business needs. Oversee change management and release processes.
Provide mentoring and training to team members as needed. Demonstrate excellent written and verbal communication skills, with the ability to convey complex concepts clearly and concisely. Perform a variety of IT development, management, and support tasks for assigned departments or divisions under the direction of the IT Lead.
There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature, and air conditions.
Requires a Bachelor's Degree in Computer Science, Management and Information Systems (MIS) or a closely related field.
Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable.
Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.
At least five (5) years of technology experience supporting IT applications.
A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement
None
Department may administer skills assessment test.
If yes , this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.