IT Hardware Repair Technician – Chromebook Repair
XIT Solutions | Bakersfield, CA | Full-Time | On-site
ABOUT XIT SOLUTIONS
XIT Solutions keeps technology working for Kern County schools. Every device we repair goes back into a student's hands, so the work you do here matters.
ABOUT THE ROLE
We're hiring a full-time Hardware Repair Technician to handle Chromebook repair for our K-12 school district clients. This is a hands-on, bench-level repair role in a high-volume production environment.
This is a hardware repair position. It does not include help desk, networking, or remote support duties. Most of your day is spent at the bench, diagnosing, repairing, and refurbishing Chromebooks so they're ready to go back to students. Some days include device pickups and deliveries to school sites.
WHAT YOU'LL DO
- Diagnose hardware failures on Chromebooks using structured assessment criteria
- Disassemble devices and replace components, including screens, keyboards, batteries, and motherboards
- Perform warranty and non-warranty repairs following manufacturer and company procedures
- Test, clean, and sanitize devices for return to service
- Accurately document device condition, test results, parts used, and repair outcomes
- Track devices, parts, and repair status using inventory and asset management systems (training provided)
- Service Chromebook charging carts, including cleaning, rewiring, and cable management
- Sort, box, and palletize completed devices, and move pallets using a pallet jack
WHAT YOU NEED
- Hands-on experience repairing Chromebooks or laptops (component-level replacement)
- Comfort using hand tools and working with small, delicate components
- Strong attention to detail and the ability to meet daily productivity targets without sacrificing quality
- Clear communication skills and an organized, reliable work ethic, including consistent attendance and punctuality
- Valid California driver's license
- Ability to stand for extended periods and lift up to 20 lbs regularly
- Comfortable with physical tasks that may be dusty or dirty
CERTIFICATION & TRAINING
- CompTIA A+ certification is preferred
- If not already certified, you must earn CompTIA A+ within 3 months of your hire date
- Google Workspace certification is a plus and may be required after hire
- Ongoing training is required
NICE TO HAVE
- Experience with HP, Dell, Lenovo, Acer, or ASUS Chromebooks
- Familiarity with warranty repair processes or parts ordering
- Experience using Microsoft Excel or entering data in spreadsheets
SCHEDULE & PAY
- No nights or weekends
- $19 – $23 per hour, depending on experience
- Pay increase upon earning CompTIA A+ certification, plus annual performance reviews
WHERE YOU CAN GROW
- Train toward HP Authorized Repair Technician status
- Participate in manufacturer training programs
- Expand into PC laptop and desktop repair
- Advance into lead or specialized repair roles
All candidates will complete a hands-on repair assessment during the interview. Be ready to diagnose and repair a device in person.
XIT Solutions is an equal opportunity employer and a drug-free workplace.