IT Platform Product Lead (Senior)

Rippling; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Rippling is hiring a Product Lead to drive Rippling IT’s product strategy and execution. You will partner with engineering and design to transform complex IT problems into simple, powerful product experiences that customers love.

You will own the roadmap, develop deep empathy for IT admins and CIOs, and work with cross-functional teams to shape positioning and adoption in a fast-growing, AI-enabled IT platform business.

Qualifications

• Deep product experience building complex products.
• High clock speed and ownership.
• Excellent written and verbal communication.

Responsibilities

• Own strategy and execution for a meaningful product area within Rippling IT.
• Develop deep customer empathy for IT admins, security teams, CIOs, and employees.
• Turn complex, ambiguous problems into simple, powerful product experiences.
• Use data, feedback, and context to decide what to build and how to sequence the roadmap.
• Partner with sales, marketing, support, and customer success to drive product adoption.
• Operate as a senior product owner in a fast-moving business.
• Develop a clear point of view on how AI will change IT and governance.

Skills

Product leadership

Customer empathy

Cross-functional collaboration

Data-driven decision making

Technical depth

Job description

Rippling is hiring a Product Lead to drive Rippling IT’s product strategy and execution. You will partner with engineering and design to transform complex IT problems into simple, powerful product experiences that customers love.

You will own the roadmap, develop deep empathy for IT admins and CIOs, and work with cross-functional teams to shape positioning and adoption in a fast-growing, AI-enabled IT platform business.