IT/OT Support Engineer - 24/7 Manufacturing Tech

Georgia Pacific Corp.; Brunswick (GA); Vor Ort; USD 65.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision coverage

Life insurance

Paid vacation

Zusammenfassung

Georgia-Pacific seeks an IT Support Specialist to join our Brunswick team in Georgia. You will ensure reliability, performance, and security of technology systems supporting mill operations, collaborating with site operations, process control, automation, and enterprise technology teams.

You will troubleshoot hardware, software, and OT issues, provide end-user computing and server support, and uphold cybersecurity requirements and safety culture while delivering value through technology.

Qualifikationen

• Experience managing incidents and resolving problems via ticketing systems (ServiceNow, Zendesk, SolarWinds).
• Experience providing responsive IT/OT support in a fast-paced environment and managing shifting priorities.
• Ability to troubleshoot issues, implement practical solutions, and document work clearly.

Aufgaben

• Deliver reliable IT and OT support for Brunswick mill operations.
• Troubleshoot hardware, software, infrastructure, and industrial tech issues; identify root causes and implement durable fixes.
• Support and maintain critical tech systems including end-user computing, servers, security, and production camera platforms.

Kenntnisse

Incident management

IT support

Troubleshooting

On-call

Tools

ServiceNow

Zendesk

SolarWinds

Jobbeschreibung

Georgia-Pacific seeks an IT Support Specialist to join our Brunswick team in Georgia. You will ensure reliability, performance, and security of technology systems supporting mill operations, collaborating with site operations, process control, automation, and enterprise technology teams.

You will troubleshoot hardware, software, and OT issues, provide end-user computing and server support, and uphold cybersecurity requirements and safety culture while delivering value through technology.