IT/OT Specialist - Factory Tech & Cybersecurity

hitachi; Missouri; On-site; USD 70,000 - 90,000; Full time

Job summary

Hitachi Energy USA Inc in Jefferson City, Missouri, is seeking an IT/OT Specialist to bridge IT and shop floor technologies across factory operations. You’ll support onsite IT for assets, assist end users, and contribute to cybersecurity efforts protecting critical infrastructure.

You’ll work with global cybersecurity teams, implement security patches, and collaborate with vendors to ensure secure system configurations. This role emphasizes hands-on problem solving and continuous improvement.

Qualifications

• Formal IT qualification or apprenticeship completed.
• Minimum 2 years of professional IT support experience.
• Proactive, solution-oriented, and self-driven.

Responsibilities

• Provide onsite IT support for factory assets and managed equipment.
• Support end users and maintain IT equipment in collaboration areas.
• Execute cybersecurity tasks for IT/OT assets as a first responder.
• Maintain and troubleshoot shop floor technologies like kiosks and scanners.
• Monitor and report abnormal OT system behavior.
• Install and configure security patches on critical assets.
• Collaborate with vendors to ensure secure system configurations.
• Implement security measures under guidance from global cybersecurity teams.

Skills

ServiceNow

MS Office 365

Windows

iOS

ITIL 4

Lean Six Sigma

Education

Qualification or apprenticeship in Information Technology

Job description

Hitachi Energy USA Inc in Jefferson City, Missouri, is seeking an IT/OT Specialist to bridge IT and shop floor technologies across factory operations. You’ll support onsite IT for assets, assist end users, and contribute to cybersecurity efforts protecting critical infrastructure.

You’ll work with global cybersecurity teams, implement security patches, and collaborate with vendors to ensure secure system configurations. This role emphasizes hands-on problem solving and continuous improvement.