IT/OT Specialist - Factory Operations

hitachi; Missouri; Sur place; USD 70 000 - 90 000; Plein temps

Résumé du poste

Hitachi Energy USA Inc in Jefferson City, Missouri, is seeking an IT/OT Specialist to bridge IT and shop floor technologies across factory operations. You’ll support onsite IT for assets, assist end users, and contribute to cybersecurity efforts protecting critical infrastructure.

You’ll work with global cybersecurity teams, implement security patches, and collaborate with vendors to ensure secure system configurations. This role emphasizes hands-on problem solving and continuous improvement.

Qualifications

• Formal IT qualification or apprenticeship completed.
• Minimum 2 years of professional IT support experience.
• Proactive, solution-oriented, and self-driven.

Responsabilités

• Provide onsite IT support for factory assets and managed equipment.
• Support end users and maintain IT equipment in collaboration areas.
• Execute cybersecurity tasks for IT/OT assets as a first responder.
• Maintain and troubleshoot shop floor technologies like kiosks and scanners.
• Monitor and report abnormal OT system behavior.
• Install and configure security patches on critical assets.
• Collaborate with vendors to ensure secure system configurations.
• Implement security measures under guidance from global cybersecurity teams.

Connaissances

ServiceNow

MS Office 365

Windows

iOS

ITIL 4

Lean Six Sigma

Formation

Qualification or apprenticeship in Information Technology

Description du poste

Location: Jefferson City, Missouri, United States of America

Job ID: R0102417

Date Posted: 2025-08-19

Company Name: HITACHI ENERGY USA INC

Profession (Job Category): IT, Telecom & Internet

Job Schedule: Full time

Remote: No

Job Description: Are you passionate about technology and thrive in hands-on environments? Join Hitachi Energy as an IT/OT Specialist and become a key player in driving digital transformation across our factory operations. In this role, you’ll be at the intersection of IT and OT, supporting both office and shop floor technologies, and contributing to cybersecurity efforts that protect our critical infrastructure. You’ll work in a collaborative, innovative environment where your expertise directly impacts operational excellence and safety.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This is more than a support role—it’s a chance to be part of a global team that’s shaping the future of energy. If you’re ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we’d love to hear from you.

How you'll make an impact

• Provide onsite IT support for factory-owned and managed assets.
• Support end users and maintain IT equipment in collaboration areas.
• Execute cybersecurity tasks for IT/OT assets as a first responder.
• Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.
• Monitor and report abnormal OT system behavior.
• Install and configure security patches on critical assets.
• Collaborate with vendors to ensure secure system configurations.
• Implement security measures under guidance from global cybersecurity teams.

Your background

• Formal qualification or apprenticeship in Information Technology.
• Minimum 2 years of professional IT support experience.
• Proactive, solution-oriented, and self-driven.
• Familiarity with ServiceNow, MS Office 365, Windows, iOS.
• Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.

More about us

• At Hitachi Energy, we’re committed to powering a sustainable future through innovation and collaboration.
• You’ll be part of a diverse, inclusive team with opportunities to grow, learn, and lead.
• We offer global career paths, continuous development, and a culture that values your voice.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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