IT & OT Site Specialist — 24/7 Manufacturing Support

New-Indy Containerboard; Holland (MI); On-site; USD 59,400 - 72,600; Full time

Benefits offered by this job

Medical, Dental, & Vision coverage

Health Savings Account option

401k plan & company match

Short- & Long-Term Disability

Life Insurance & AD&D

Employee Assistance Program

Paid Time Off policy

9 paid holidays

Gym reimbursement program

Training and development investment

Job summary

New-Indy Containerboard is seeking an IT & OT Site Administrator for our Holland, MI location. This role supports the technology infrastructure in a 24/7 manufacturing environment, focusing on network, operational technology, and end-user systems.

You will resolve IT and OT issues, improve operational efficiency, and facilitate technology projects. An educational background in IT or related fields is essential, along with experience in manufacturing environments. Competitive benefits and a salary starting at $66,000 are offered.

Qualifications

• Experience in a manufacturing environment preferred.
• Experience supporting both IT and OT environments.
• Experience managing cross-functional teams.

Responsibilities

• Provide technical support and training to end users.
• Resolve escalated IT and OT support tickets.
• Implement long-term solutions for recurring issues.
• Develop and maintain Business Continuity Plans.
• Assist in planning and executing IT & OT projects.

Skills

Analytical skills

Problem-solving skills

Organizational skills

Customer service mindset

Communication skills

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft Office

Networking protocols

System administration

Job description

New-Indy Containerboard is seeking an IT & OT Site Administrator for our Holland, MI location. This role supports the technology infrastructure in a 24/7 manufacturing environment, focusing on network, operational technology, and end-user systems.

You will resolve IT and OT issues, improve operational efficiency, and facilitate technology projects. An educational background in IT or related fields is essential, along with experience in manufacturing environments. Competitive benefits and a salary starting at $66,000 are offered.