IT Ops Tech II

FOX 17 WXMI; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Scripps in Grand Rapids is seeking an IT Operations Tech II to keep our systems running smoothly and to support employees with their technology needs.

You will configure hardware and software, secure operating systems, back up data, and provide ongoing operational support across servers, desktops, printers, and storage. Flexible hours, including some holidays and overtime, may be required.

Qualifications

• High school diploma or GED required.
• Associates degree preferred.
• 1–3 years of IT support experience.

Responsibilities

• Configure, install, maintain and upgrade computer systems hardware and software
• Administer and maintain security of operating systems
• Restore files or systems by designing, writing and implementing backup procedures
• Provide operational support for the organization's information systems and peripheral equipment, including application servers, database servers, web servers, desktops, printers and storage devices
• Perform recovery procedures, handle scheduling and backups, and monitor batch processes
• Work flexible hours, including occasional holidays, weekends, evenings, and overtime as needed

Skills

IT Support

Networking

Security policies

Backup procedures

Stress management

Education

High school diploma/GED

Associates degree preferred

Tools

System administration tools

Backup software

Job description

Are you passionate about technology and providing excellent IT support? Join our team at Scripps as an IT Operations Tech II and play a vital role in keeping our systems running smoothly while supporting our employees with their technology needs.

WHAT YOU'LL DO:

• Configure, install, maintain and upgrade computer systems hardware and software

• Administer and maintain security of operating systems

• Restore files or systems by designing, writing and implementing backup procedures

• Provide operational support for the organization's information systems and peripheral equipment, including application servers, database servers, web servers, desktops, printers and storage devices

• Perform recovery procedures, handle scheduling and backups, and monitor batch processes

• Work flexible hours, including occasional holidays, weekends, evenings, and overtime as needed

WHAT YOU'LL NEED:

• High school diploma/GED required

• Associates degree preferred

• 1-3 years of experience in IT support or related field

WHAT YOU'LL BRING:

• Experience with basic system administration tools and processes

• Strong computer networking skills

• Excellent organizational abilities

• Ability to conform to high security environments and execute company security and controls policies

• Skill in working in stressful situations and multi-tasking as needed

WORK ENVIRONMENT:

• Some moderate lifting may be required