IT Operations Technician: Hardware Deployment & Logistics

Mister Car Wash, Inc.; Tucson (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Mister Car Wash, Inc. is seeking an IT Operations Technician to join the Headquarters team. The role focuses on hands-on hardware lifecycle management, imaging, staging, QA, and shipment coordination to internal customers and field locations.

Responsibilities include device configuration, asset management, vendor coordination, and cross-functional teamwork to meet deployment deadlines while maintaining security compliance and SOPs.

Qualifications

• 2–3 years in IT, shipping, logistics, or warehouse coordination.
• Experience configuring PCs, servers, and networking equipment.
• Familiarity with imaging tools and endpoint provisioning.

Responsibilities

• Image, install software, and configure PCs, tablets, and mobile devices using approved tools.
• Stage and configure POS hardware and servers per site requirements.
• QA tested configurations prior to shipment ensuring networking and security compliance.
• Maintain asset records and label devices during receiving and staging.
• Coordinate outgoing shipments and track delivery with carriers.
• Collaborate with IT Support, Field Technicians, and ITAM teams to meet deployment deadlines.

Skills

IT hardware configuration

Imaging tools

Networking basics

Excel proficiency

Shipping/logistics coordination

Education

High school diploma or equivalent

Associate degree preferred

Tools

Reflect

Tanium

Job description

Mister Car Wash, Inc. is seeking an IT Operations Technician to join the Headquarters team. The role focuses on hands-on hardware lifecycle management, imaging, staging, QA, and shipment coordination to internal customers and field locations.

Responsibilities include device configuration, asset management, vendor coordination, and cross-functional teamwork to meet deployment deadlines while maintaining security compliance and SOPs.