IT Field Specialist II: On‑Site Install & Travel Tech

Express Wash Concepts; North Olmsted (OH); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Discretionary year-end bonus

Unlimited Wash Club Membership

Paid vacation

Health care benefits

Job summary

Express Wash Concepts is seeking an IT Field Specialist II to install and maintain IT infrastructure at new car wash sites and to support existing locations. The role involves hands-on setup, testing, and coordination with vendors during new builds, with extensive travel across multiple states.

You will diagnose hardware/software issues, perform preventative maintenance, and ensure IT readiness for go-live while working with on-site staff and contractors.

Qualifications

• Requires high school diploma or equivalent; Associates degree preferred.
• Valid driver’s license with clean driving record.
• Strong troubleshooting and problem-solving abilities.
• Good communication and customer service skills.
• Ability to work independently and in a team as needed.

Responsibilities

• Assist new site builds by installing IT infrastructure from construction through go-live.
• Install, configure, test equipment; connect servers, switches, routers, and other hardware.
• Support special IT projects and equipment rollouts across the site portfolio.
• Perform preventative maintenance and service request completion at sites.
• Travel extensively to sites across multiple states (overnight or multi-day).
• Document service activities and equipment expenditures; monitor performance and security.

Skills

Troubleshooting

Communication

Driver's License

Power Tools

Independence

Teamwork

Networking basics

Education

High School Diploma

Associate's degree in IT

Job description

Express Wash Concepts is seeking an IT Field Specialist II to install and maintain IT infrastructure at new car wash sites and to support existing locations. The role involves hands-on setup, testing, and coordination with vendors during new builds, with extensive travel across multiple states.

You will diagnose hardware/software issues, perform preventative maintenance, and ensure IT readiness for go-live while working with on-site staff and contractors.