IT Operations Technician – 365 & Network Support

Specialty Equipment Market Association (SEMA); Diamond Bar (CA); On-site; USD 33,062 - 38,572; Full time

Job summary

The Specialty Equipment Market Association (SEMA) is seeking an IT professional to manage computer systems and support staff needs. This role requires expertise in Microsoft 365 applications, strong troubleshooting skills, and the ability to communicate effectively with a diverse audience.

The ideal candidate will have a Bachelor's degree in an IT field or equivalent experience and should be ready to maintain the organization's IT infrastructure, ensuring confidentiality and operational efficiency.

The pay range for this position is $24 - $28 per hour.

Qualifications

• 2 to 3 years of work-related IT experience in a professional business environment.
• Detailed, hands-on knowledge of Microsoft 365 applications.
• Exceptional oral and written communication skills.

Responsibilities

• Manage and monitor SEMA's computer systems and IT Operations helpdesk system.
• Configuration and installation of hardware and software applications.
• Ensure confidentiality and proper management of IT operations.

Skills

Microsoft 365 applications

Customer support

Technical troubleshooting

Communication skills

Team collaboration

Education

Bachelor's degree in IT-related field

Relevant technical certifications

Job description

The Specialty Equipment Market Association (SEMA) is seeking an IT professional to manage computer systems and support staff needs. This role requires expertise in Microsoft 365 applications, strong troubleshooting skills, and the ability to communicate effectively with a diverse audience.

The ideal candidate will have a Bachelor's degree in an IT field or equivalent experience and should be ready to maintain the organization's IT infrastructure, ensuring confidentiality and operational efficiency.

The pay range for this position is $24 - $28 per hour.