IT Operations Technician

CACI International Inc.; Colorado Springs (CO); On-site; USD 51,000 - 107,000; Full time

Job summary

A leading defense solutions provider is seeking a dedicated IT Operations Technician to support the U.S. Air Force Satellite Control Network. The ideal candidate will manage system configurations, work alongside IT teams, and ensure effective operation of crucial mission equipment. This opportunity promises significant growth in a trusted, innovative work environment, with a comprehensive benefits package to support your career aspirations.

Benefits

Flexible time off

Comprehensive healthcare and wellness benefits

Financial planning and retirement support

Learning and development opportunities

Qualifications

• 3 years experience in configuration of IT systems, or 7 years of experience in lieu of degree.
• Ability to obtain Security+ Certification and Secret Security Clearance.

Responsibilities

• Configure mission equipment per client specifications.
• Coordinate with cybersecurity and networking teams.
• Maintain relationships with site administrators for configuration clarification.

Skills

General working knowledge of Microsoft and Linux Operating systems

Customer relationship skills

Communication skills

Time management skills

Troubleshooting skills

Education

B.A./B.S. in relevant field or equivalent experience

Job description

IT Operations Technician

Job Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Continental USAnticipated Posting End: 8/2/2025

Job Description
CACI is looking for a motivated self-starter to fill an IT Operations position that directly configures and supports the mission equipment for the Range, Communications, and Network segments of the U.S. Air Force Satellite Control Network (SCN). This position is a great opportunity to get your foot in the door with IT operations and showcase your skills in configuration management and attention to detail.

Responsibilities:

• Be responsible for configuring mission equipment in accordance with established build procedure for the client’s systems in accordance with the SCN configurations concepts.
• Coordinate closely with cybersecurity, networking, software, and test engineering teams when support is required to establish new system build procedures or refine existing procedures.
• Maintain a close working relationship with site administrators to provide clarification on configurations as needed.
• Provide informational support to the Contractor Supported Weapons Systems (CSWS) logistics process to include Providing location data, nomenclature, and characterization for new and deleted equipment; Provide data for Sparing Analysis; Provide licensing guidance
• Provide informational support to the Engineering Documentation Management process to include USAF Tech Order (T.O.) creation and modification as discrepancies are discovered or changes are needed.
• Troubleshoot Windows OS and Microsoft application security patch installations.
• Communicate clearly and concisely in voice, written word, and graphics to conduct formal milestone customer briefings
• Support installs and configuration of systems at customer locations as needed.
• Assist in every day troubleshooting at the lab environment set up to mimic the AFSCN

Qualifications:

• General working knowledge of Microsoft, and Linux Operating systems
• Possess core understanding of IT fundamentals including knowledge of hardware functions (switches, routers, servers etc.), database functions, storage, and networking
• Have excellent customer relationship skills verbal and written communication skills
• Be a self-starter willing to seek knowledge and broaden their understanding of their areas of responsibility
• Have exceptional time management skills and ability to switch between project tasks effectively and multitask on simultaneous system configurations at the same time.
• B.A./B.S. plus 3 years of experience in configuration of IT systems, or experience in executing technical procedural-based instructions (or seven years of experience in lieu of degree).
• Ability to obtain DoD 8140 Security+ Certification
• Secret Security Clearance or ability to obtain and maintain Secret Security Clearance

Desired:

• CompTIA Security + Certification
• Microsoft or Linux Operating system certifications
• Experience with legacy operating systems
• Experience with firmware-based devices

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Your potential is limitless.So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn morehere.

The proposed salary range for this position is:

$51,800-$106,200

CACI is anEqualOpportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any otherprotectedcharacteristic.