IT Operations Team Lead — Automation & Cloud Uptime

Tegna; Tysons (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

TEGNA Inc. is seeking an IT Operations Team Lead in Tysons, VA to guide the day-to-day operations of on‑prem and cloud platforms, ensuring uptime and security.

The role focuses on directing the team, prioritizing tasks, and coordinating automation projects using PowerShell, Python, Graph, and Power Automate. You will oversee identity and device management, Microsoft 365, and ITSM workflows, while mentoring staff and communicating with stakeholders across the organization.

Qualifications

• College degree or equivalent experience.
• 3+ years leading technical or operational teams.
• 5+ years administering enterprise identity and endpoint platforms (Okta, Entra ID, AD, Intune, Autopilot).
• Experience with Microsoft 365 in a hybrid environment.
• Automation and scripting with PowerShell, Python; familiarity with Graph & Power Automate.
• Knowledge of ITIL, ServiceNow, and service desk concepts.
• Experience with monitoring tools (OpsRamp, PagerDuty) and cloud platforms (Azure/AWS).
• Ability to communicate technical topics to diverse stakeholders.

Responsibilities

• Lead the IT Operations team, set priorities, and coordinate daily tasks and projects.
• Own patching, uptime, and health of core enterprise platforms (Intune, Autopilot, identity, Microsoft 365).
• Architect and implement automation workflows using AI, PowerShell, Python, Graph, and Power Automate.
• Document resolutions in ServiceNow and maintain ITIL-aligned incident, request, and knowledge management practices.
• Maintain quality service by enforcing standards and driving improvements; analyze trends and issues.
• Manage and execute special projects and team development, including onboarding and mentoring.
• Collaborate with internal teams, vendors, and stakeholders; communicate information and events clearly.

Skills

Team leadership

Communication

Problem solving

Strategic thinking

Education

College degree

ITIL certification

Okta certification

Microsoft certification

Tools

Microsoft Intune

Windows Autopilot

Tanium

Axonius

Microsoft Entra ID

Active Directory

Microsoft 365

ServiceNow

OpsRamp

PagerDuty

Azure

AWS

Job description

TEGNA Inc. is seeking an IT Operations Team Lead in Tysons, VA to guide the day-to-day operations of on‑prem and cloud platforms, ensuring uptime and security.

The role focuses on directing the team, prioritizing tasks, and coordinating automation projects using PowerShell, Python, Graph, and Power Automate. You will oversee identity and device management, Microsoft 365, and ITSM workflows, while mentoring staff and communicating with stakeholders across the organization.