IT Operations & Onboarding Coordinator

Blueprint Technologies Pvt Ltd; United States; Remoto; USD 70.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision coverage

FSA

401(k)

Paid time off & parental leave

Professional growth opportunities

Descrizione del lavoro

Blueprint Technologies Pvt Ltd seeks an IT Onboarding & Admin Specialist to manage vendor onboarding from intake to handoff and administer Secure Admin Workstations. You will coordinate provisioning of security tokens and keys, monitor compliance, and provide first-line SAW support across US, EMEA and APAC time zones.

The role requires 3+ years in IT administration or vendor onboarding, strong organizational and communication skills, and discretion with sensitive data.

Competenze

• Bachelor's degree or equivalent professional experience.
• 3+ years in IT administration, vendor onboarding or operations.
• 3+ years of workstation administration experience.
• Experience with high-volume multi-step workflows and ticketing systems.
• Strong organizational, documentation and stakeholder communication skills.
• Ability to handle sensitive personnel and access information with discretion.

Mansioni

• Manage end-to-end vendor onboarding from intake through handoff to technical teams.
• Administer Secure Admin Workstations, including setup, shipment tracking, returns and replacements.
• Coordinate ordering and provisioning of smartcards, card readers and security keys.
• Monitor vendor compliance records, GOVID and SSPA status, and overdue attestations.
• Provide basic technical support for SAW onboarding and access-related issues.
• Manage onboarding work queues, backlogs and escalations.
• Maintain onboarding procedures and documentation.
• Coordinate with vendors and teams across U.S., EMEA and APAC time zones.

Conoscenze

IT administration

Vendor onboarding

Workstation administration

Ticketing systems

Organizational skills

Stakeholder communication

Formazione

Bachelor's degree or equivalent

Strumenti

Ticketing systems

Identity & Access Management

Secure Admin Workstations

Descrizione del lavoro

Responsibilities

• Manage end-to-end vendor onboarding from intake through handoff to technical teams
• Administer Secure Admin Workstations, including setup, shipment tracking, returns and replacements
• Coordinate ordering and provisioning of smartcards, card readers and security keys
• Monitor vendor compliance records, GOVID and SSPA status, and overdue attestations
• Provide basic technical support for SAW onboarding and access-related issues
• Manage onboarding work queues, backlogs and escalations
• Maintain onboarding procedures and documentation
• Coordinate with vendors and teams across U.S., EMEA and APAC time zones

Requirements

• Bachelor's degree or equivalent relevant professional experience
• 3+ years in IT administration, vendor onboarding or operations
• 3+ years of workstation administration experience
• Experience with high-volume multi-step workflows and ticketing systems
• Strong organizational, documentation and stakeholder communication skills
• Ability to handle sensitive personnel and access information with discretion

Preferred Qualifications

• Experience administering Secure Admin Workstations or security-controlled endpoints
• Familiarity with identity and access management and secure device setup
• Knowledge of international shipping and customs documentation

Benefits

• Medical, dental and vision coverage, FSA, 401(k)
• Competitive paid time off and parental leave
• Professional growth and development opportunities

About the Company

• Blueprint is a technology solutions firm headquartered in Bellevue, Washington, serving AI, cloud, data and product development.