IT Operations Manager

AI Trainer Jobs; United States; Remote; USD 99,000 - 135,000; Full time

Job summary

AI Trainer Jobs is seeking an IT Operations Manager for a remote review track evaluating AI outputs across operations workflows. Reviewers grade workflow correctness, policy adherence, stakeholder fit, flag risk, and document next steps to train the modeling team.

The role is contractor, remote with US eligibility, paying $85 per hour. Responsibilities include reviewing outputs against playbooks and firm policy, rating tone and escalation, and providing actionable notes for model improvement.

Qualifications

• Direct working experience in IT Operations Manager roles on real teams.
• Comfort applying multi-page rubrics consistently.
• Clear written reasoning naming the policy or workflow.
• Strong attention to detail and ability to flag prompt issues.
• Reliable async availability for at least 10 hours per week.

Responsibilities

• Review AI outputs against IT operations workflows, playbooks, and policy.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.

Skills

Direct experience

Rubric application

Policy reasoning

Attention to detail

Async availability

Job description

IT Operations Manager is a remote review track for evaluating AI outputs across it operations manager specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Category: Enterprise Workflow & Tool Use · Pay: $85 / hr · Location: Remote — US-eligible · Contractor

IT Operations Manager is a remote review track for evaluating AI outputs across it operations manager specialist operations workflows.

About the role

IT Operations Manager is a remote review track for evaluating AI outputs across it operations manager specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.
IT Operations Manager specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.
Judge tool-use tasks and enterprise agent behavior. Operational judgment is the skill.

Responsibilities

• Review AI outputs against current it operations manager specialist operations workflows, playbooks, and firm policy for IT Operations Manager assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.

What you should bring

• Direct working experience in it operations manager specialist operations on real teams for IT Operations Manager work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real it operations manager specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Useful experience

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Compensation and schedule

Hourly rate confirmed after the interview process.
Expected arrangement: contractor , with program-defined task volume and review pacing. Placement depends on current program demand and reviewer confirmation.

Skills used in matching

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• IT Operations Manager specialist operations

Application boundary

Creating a specialist profile records your experience and preferences. Starting role intake is a separate action that attaches this role to your candidate record.

Specialist intake

The intake preserves your chosen role, the visible terms, and source attribution for reviewer context.

• 01 Confirm profile and eligibility details.
• 02 Attach this role deliberately.
• 03 Receive a human review decision or follow-up.
• Placement timing depends on program demand and reviewer confirmation.