IT Operations Leader — Hybrid, Automation & Security

Enchanted Rock, LLC; Houston (TX); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Prescription Drug Insurance

Company-Paid Life Insurance

401(k) Retirement Plan & Company Match

Paid Time Off – Sick & Vacation Time

Paid Holidays

Hybrid Work Schedule

Cool Open-Office Concept

Job summary

Enchanted Rock, LLC is hiring an IT Manager in Houston, Texas. This role involves leading IT services, infrastructure support, and user experience improvement. Candidates should have a Bachelor's in IT and 7+ years in IT operations, showcasing leadership and automation experience. Responsibilities include overseeing daily IT operations, managing helpdesk functions, and ensuring system reliability. The position offers benefits like medical insurance, a 401(k) plan, and a hybrid work schedule.

Qualifications

• 7+ years of experience in IT operations, infrastructure, or end-user support roles.
• Experience implementing automation in IT operations.
• Proven experience in managing IT support functions.

Responsibilities

• Lead day-to-day IT operations across end-user support.
• Manage onboarding and offboarding processes for users.
• Ensure effective data backup and disaster recovery processes.

Skills

Leadership

IT Operations Management

Customer Service

Automation

Education

Bachelor’s degree in Information Technology

Tools

Microsoft 365

PowerShell

Job description

Enchanted Rock, LLC is hiring an IT Manager in Houston, Texas. This role involves leading IT services, infrastructure support, and user experience improvement. Candidates should have a Bachelor's in IT and 7+ years in IT operations, showcasing leadership and automation experience. Responsibilities include overseeing daily IT operations, managing helpdesk functions, and ensuring system reliability. The position offers benefits like medical insurance, a 401(k) plan, and a hybrid work schedule.