IT Operations Lead — Google Workspace & MDM

Clinical Notes Inc.; San Diego, Northern (CA, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage (medical, dental,

Unlimited PTO

401(k) with company match

Roth option

Equity

Job summary

Clinically AI in San Diego is hiring an IT Manager to own the day-to-day operation of workforce technology and systems, ensuring secure provisioning, device compliance, and smooth IT infrastructure as we scale rapidly.

This role emphasizes ownership from onboarding to offboarding, working with engineering, security/compliance, and leadership to keep systems audit-ready and accessible, not merely performing routine ticket routing.

Qualifications

• 3+ years of experience in IT administration, systems administration, or a similar role.
• Experience administering Google Workspace in a business environment (user lifecycle, security settings, access controls).
• Experience managing an MDM solution for endpoint compliance (e.g., Kandji, Jamf, Mosyle).
• Experience with identity and access tooling (SSO/SAML, Google Cloud Identity, Okta).
• Strong organizational and follow-through skills — comfortable owning issues from detection to closure.
• Ability to write, maintain, and operationalize IT systems documentation and procedures.

Responsibilities

• Administer Google Workspace, including user lifecycle management (onboarding/offboarding), group and access management, security settings, 2FA/SSO enforcement, and audit log reviews.
• Manage our MDM to ensure all endpoints are enrolled, encrypted, patched, and compliant with policy — remediating device-level issues directly.
• Run periodic access reviews across SaaS applications, ensuring least-privilege access and timely deprovisioning.
• Own new-hire IT provisioning and departure deprovisioning — accounts, devices, and application access.
• Manage vendor security reviews, DPAs/BAAs, and due diligence for new third-party tools.
• Maintain documentation for IT systems, access policies, and provisioning procedures, ensuring they reflect actual practice.
• Partner with security/compliance on remediation for identity and access-related control gaps.
• Support employees with day-to-day IT needs and troubleshooting as the team scales.

Skills

Google Workspace admin

MDM administration

IAM / SSO management

Cross-functional collaboration

Tools

Kandji

Jamf

Mosyle

SSO/SAML tooling

Google Cloud Identity

Okta

Job description

Clinically AI in San Diego is hiring an IT Manager to own the day-to-day operation of workforce technology and systems, ensuring secure provisioning, device compliance, and smooth IT infrastructure as we scale rapidly.

This role emphasizes ownership from onboarding to offboarding, working with engineering, security/compliance, and leadership to keep systems audit-ready and accessible, not merely performing routine ticket routing.