Global Production Support Manager – IT Leadership

pathwayRP; Philadelphia (Philadelphia County); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading recruitment agency is seeking a seasoned technology team leader to manage and support technical operations across multiple locations. The ideal candidate will have over 10 years of experience in IT, with significant exposure to the financial industry. Responsibilities include ensuring system stability, managing vendor relationships, and fostering communication across teams. This role demands strong leadership and problem-solving skills, as well as the ability to work effectively under pressure. Must be a US citizen or Green Card holder.

Qualifications

• Minimum 10 years experience in Information Technology, with 3 years in the financial industry.
• Proven track record in technology team leadership.
• Experience managing mission critical systems in high pressure environments.

Responsibilities

• Manage a team across multiple locations for tech support.
• Ensure stability of the production environment.
• Establish relationships with key stakeholders.

Skills

Leadership

Customer service

Problem-solving

Communication skills

Job description

A leading recruitment agency is seeking a seasoned technology team leader to manage and support technical operations across multiple locations. The ideal candidate will have over 10 years of experience in IT, with significant exposure to the financial industry. Responsibilities include ensuring system stability, managing vendor relationships, and fostering communication across teams. This role demands strong leadership and problem-solving skills, as well as the ability to work effectively under pressure. Must be a US citizen or Green Card holder.