IT Operations Intern: Networking & Cybersecurity

NG Corporate, LLC; Charlotte (NC); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

National Gypsum Company in Charlotte, NC, is seeking an IT Intern to join the IT Operations team. The role offers hands-on exposure to service desk operations, networking, and cybersecurity, with mentorship from seasoned IT professionals.

You will assist in monitoring networks, support cybersecurity initiatives, document processes, and participate in IT projects aimed at improving reliability and security. The internship includes exposure to enterprise IT operations and real-world tech

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, or related field.
• Strong problem-solving skills with the ability to troubleshoot technical issues.
• Familiarity with Microsoft Windows and Office 365 environments.
• Interest in networking concepts (TCP/IP, routing, firewalls) and/or cybersecurity best practices.
• Excellent communication skills and a customer service mindset.
• Ability to work independently as well as part of a collaborative team.

Responsibilities

• Assist with monitoring and maintaining network communication systems, including LAN/WAN and wireless infrastructure.
• Support cybersecurity initiatives such as vulnerability assessments, endpoint protection, and patch management.
• Document technical processes and create user guides for recurring issues and resolutions.
• Collaborate with IT staff on projects related to IT service management, systems upgrades, and security improvements.
• Participate in incident response activities under supervision, including root cause analysis and preventive action planning.

Skills

Problem solving

Windows OS

Office 365

Networking concepts

Cybersecurity basics

Communication skills

Education

Pursuing IT/CS/Cybersecurity degree

Tools

Windows

Office 365

Job description

National Gypsum Company in Charlotte, NC, is seeking an IT Intern to join the IT Operations team. The role offers hands-on exposure to service desk operations, networking, and cybersecurity, with mentorship from seasoned IT professionals.

You will assist in monitoring networks, support cybersecurity initiatives, document processes, and participate in IT projects aimed at improving reliability and security. The internship includes exposure to enterprise IT operations and real-world tech