IT Operations Intern - Hands-on Tech Support & Hardware

Dee Zee, Inc.; Des Moines (IA); On-site; USD 15,000 - 25,000; Full time

Job summary

Dee Zee, Inc. is looking for an IT Operations Intern for Summer 2026 in Des Moines, IA. The intern will provide entry-level technical support to end users, assisting IT Support Technicians with routine tasks while learning foundational skills in hardware, software, and network support.

The ideal candidate is pursuing a degree in Information Technology, has a strong customer service mindset, and is willing to learn in a manufacturing technology environment.

Qualifications

• Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related program.
• Strong customer service mindset and communication skills.
• Willingness to learn in a manufacturing technology environment.

Responsibilities

• Respond to basic user inquiries via phone, email, and work order system.
• Assist with installation, configuration, and usability of computers and software.
• Troubleshoot routine hardware and software issues in person or remotely.

Skills

Customer service mindset

Communication skills

Basic understanding of TCP/IP

Foundational knowledge of Windows Desktop Operating Systems

Interest in PC hardware

Education

Currently pursuing a degree in Information Technology or related field

Job description

Dee Zee, Inc. is looking for an IT Operations Intern for Summer 2026 in Des Moines, IA. The intern will provide entry-level technical support to end users, assisting IT Support Technicians with routine tasks while learning foundational skills in hardware, software, and network support.

The ideal candidate is pursuing a degree in Information Technology, has a strong customer service mindset, and is willing to learn in a manufacturing technology environment.