IT Operations Intern: Enterprise Tech & Cybersecurity

Georgia System Operations Corporation; Tucker (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

Georgia System Operations Corporation (GSOC) is seeking an Information Technology Operations Intern to support enterprise technology operations and initiatives. This on-site program in Tucker, Georgia, offers exposure to enterprise systems, cybersecurity, data, applications, and IT service management within the electric utility industry.

You will work with experienced technology professionals on meaningful projects, documentation, reporting, and process improvements, gaining practical skills in

Qualifications

• Current enrollment in a degree program in Computer Science, Cybersecurity, Data Analytics, Information Systems, Information Technology, Computer Engineering, or a related field.

Responsibilities

• Support technology projects, operational initiatives, and recurring departmental activities based on business priorities.
• Assist with hardware, software, application, and technology asset inventory activities.
• Help update technical documentation, knowledge base articles, process guides, and standard operating procedures.
• Assist with IT service management activities, including incident, change, request, and asset management processes.
• Participate in technology troubleshooting, issue documentation, reporting, and problem-resolution efforts under appropriate supervision.
• Support reporting, data analysis, dashboard development, or data-quality projects as assigned.
• Contribute to cybersecurity awareness, compliance, automation, scripting, workflow, or process improvement initiatives based on department needs.
• Organize project findings and communicate progress, questions, or barriers while collaborating with technical and business partners.
• Present a summary of your projects, accomplishments, outcomes, and key learnings at the conclusion of the assignment.

Skills

Analytical skills

Problem solving

Documentation skills

Communication

Education

Enrollment in degree program in Computer Science or related field

Tools

Microsoft Office

Windows

Databases

Reporting tools

IT service management

Job description

Georgia System Operations Corporation (GSOC) is seeking an Information Technology Operations Intern to support enterprise technology operations and initiatives. This on-site program in Tucker, Georgia, offers exposure to enterprise systems, cybersecurity, data, applications, and IT service management within the electric utility industry.

You will work with experienced technology professionals on meaningful projects, documentation, reporting, and process improvements, gaining practical skills in