Information Technology Operations Intern

Georgia System Operations Corporation; Tucker (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

Georgia System Operations Corporation (GSOC) is seeking an Information Technology Operations Intern to support enterprise technology operations and initiatives. This on-site program in Tucker, Georgia, offers exposure to enterprise systems, cybersecurity, data, applications, and IT service management within the electric utility industry.

You will work with experienced technology professionals on meaningful projects, documentation, reporting, and process improvements, gaining practical skills in

Qualifications

• Current enrollment in a degree program in Computer Science, Cybersecurity, Data Analytics, Information Systems, Information Technology, Computer Engineering, or a related field.

Responsibilities

• Support technology projects, operational initiatives, and recurring departmental activities based on business priorities.
• Assist with hardware, software, application, and technology asset inventory activities.
• Help update technical documentation, knowledge base articles, process guides, and standard operating procedures.
• Assist with IT service management activities, including incident, change, request, and asset management processes.
• Participate in technology troubleshooting, issue documentation, reporting, and problem-resolution efforts under appropriate supervision.
• Support reporting, data analysis, dashboard development, or data-quality projects as assigned.
• Contribute to cybersecurity awareness, compliance, automation, scripting, workflow, or process improvement initiatives based on department needs.
• Organize project findings and communicate progress, questions, or barriers while collaborating with technical and business partners.
• Present a summary of your projects, accomplishments, outcomes, and key learnings at the conclusion of the assignment.

Skills

Analytical skills

Problem solving

Documentation skills

Communication

Education

Enrollment in degree program in Computer Science or related field

Tools

Microsoft Office

Windows

Databases

Reporting tools

IT service management

Job description

Support Reliable Technology Services, IT Operations, and Business Outcomes

Georgia System Operations Corporation (GSOC) is seeking an Information Technology Operations Intern to support enterprise technology operations and initiatives. This opportunity provides broad, hands‑on exposure to the systems, cybersecurity, data, applications, service management, and support processes that help GSOC deliver reliable and effective technology services within the electric utility industry.

As an Information Technology Operations Intern, you will work alongside experienced technology professionals while contributing to meaningful projects and recurring operational activities. Based on business priorities and your academic background, interests, and technical readiness, you may support technology assets, IT service management, documentation, reporting, data analysis, cybersecurity, automation, or process improvement initiatives.

This opportunity is ideal for a curious, analytical, and adaptable student who enjoys solving problems, learning new technologies, organizing technical information, and understanding how enterprise IT supports critical business and electric system operations.

What You'll Do

As an Information Technology Operations Intern, you will support projects and recurring activities that contribute to technology reliability, operational efficiency, security awareness, service delivery, and continuous improvement.

You Will

• Support technology projects, operational initiatives, and recurring departmental activities based on business priorities.
• Assist with hardware, software, application, and technology asset inventory activities.
• Help update technical documentation, knowledge base articles, process guides, and standard operating procedures.
• Assist with IT service management activities, including incident, change, request, and asset management processes.
• Participate in technology troubleshooting, issue documentation, reporting, and problem-resolution efforts underappropriate supervision.
• Support reporting, data analysis, dashboard development, or data-qualityprojects as assigned.
• Contribute to cybersecurity awareness, compliance, automation, scripting, workflow, or process improvement initiatives based on department needs.
• Organize project findings and communicate progress, questions, or barriers while collaborating with technical and business partners.
• Present a summary of your projects, accomplishments, outcomes, and key learnings at the conclusion of the assignment.

What You Bring

• Current enrollment in a degree program in Computer Science, Cybersecurity, Data Analytics, Information Systems, Information Technology, Computer Engineering, ora related field.
• Interest in technology operations, enterprise systems, cybersecurity, analytics, infrastructure, applications, or IT service delivery.
• Strong analytical and problem-solving skills, with the ability to organize information and approach unfamiliar technology challenges thoughtfully.
• Attention to detail and a commitment to producingaccurate, complete, and well-organised work.
• Ability to document processes and communicate clearly in writing and verbally.
• Ability to work independently while collaborating effectively with technical and business partners.
• Comfort learningnew technologies and tools and applying feedback to improve your work.
• Strong organization and time-management skills, including the ability to manage assignments, meet deadlines, and communicate progress.
• A dependable, collaborative, and learning-oriented approach to working in a professional technology environment.

Preferred Qualifications

Technology Operations & Service Delivery

• Coursework, labs, academic projects, certifications, or hands-on experience involving information systems, programming, databases, networking, cybersecurity, analytics, systems, technical support, or process improvement.
• Exposure toMicrosoft Office, Windows, databases, reporting tools, IT service management, technology asset management, or technical documentation.
• Interest in how enterprise technology services support business operations and critical infrastructure.

Data, Automation & Process Improvement

• Coursework, projects, or experience involving data analysis, reporting, dashboards, scripting, automation, workflow improvement, or process mapping.
• Ability to review detailed information,identify gaps or improvement opportunities, and develop practical recommendations.
• Interest in using technology, data, and documentation to improve service quality, efficiency, and business outcomes.

Program Information

• Program Type: Internship.
• Expected Term: Summer 2027.
• Expected Schedule: Full-time.
• Location: Tucker, Georgia.
• Work Arrangement: On-site.

Advantages of Working at GSOC

Working at GSOC means more than completing an internship--it's an opportunity to contribute to work that matters while developing technical and professional skills that can support your future career.

Meaningful Work

Contribute to projects and recurring activities that support technology reliability, security, data quality, service delivery, business operations, and operational effectiveness.

Broad Technology Exposure

Gain practical exposure to enterprise systems, cybersecurity, applications, data, IT service management, asset management, documentation, troubleshooting, reporting, and process improvement.

Coaching & Mentorship

Learn from experienced technology professionals and cross-functional partners who can provide guidance, feedback, and insight into enterprise IT and electric utility operations.

Professional Development

Build transferable skills through technical assignments, analysis, documentation, troubleshooting, presentations, feedback, and collaboration.

Future Career Opportunities

Successful students may be considered for future internships, co-op rotations, or full-time opportunities when business need, role availability, graduation timing, and qualifications align.

Work Environment

GSOC offers a professional, collaborative learning environment where students work alongside experienced professionals, contribute to meaningful projects, and gain exposure to enterprise technology and the electric utility industry. Students are expected to follow workplace, safety, confidentiality, cybersecurity, and department‑specific requirements while participating in onboarding, regular check-ins, feedback discussions, and end‑of‑assignment activities.

Program participation does not guarantee future employment. Future opportunities are evaluated according to business need, available positions, graduation timing, and individual qualifications.

Why Join GSOC

At GSOC, your work can contribute to something bigger. You'll gain exposure to the technology services, systems, data, and operational processes that help support reliable electric system operations and business outcomes.

You’ll also have the opportunity to learn from experienced professionals, contribute to meaningful technology initiatives, and explore how your Computer Science, Cybersecurity, Data Analytics, Information Systems, Information Technology, Computer Engineering, or related academic background can translate into a future career in the electric utility industry.

Apply Today

If you're ready to apply your curiosity, analytical skills, and interest in technology operations to meaningful work, we encourage you to apply for the Information Technology Operations Intern opportunity.

GSOC does not accept unsolicited resumes or candidate submissions from staffing agencies, search firms, or third-party recruiters. Any unsolicited resumes submitted without a valid, executed agreement will become the property of GSOC, and no placement fee will be paid.

Georgia System Operations Corporation is an Equal Employment Opportunity Employer, including veterans and disabled. We are a drug-free workplace. All applicants are subject to substance abuse testing.