IT Operations & Infrastructure Intern — Hands-On IT

Alpek Polyester USA; Gaston (SC); On-site; USD 25,000 - 34,000; Full time

Job summary

Alpek Polyester USA, LLC is seeking motivated students for its IT Operations & Infrastructure Intern program at the Columbia Site in Gaston, SC. You will gain hands-on experience in end-user hardware deployment, VM management, network operations, and security compliance while contributing to real-world IT initiatives.

As an Intern, you will collaborate with a team on projects, perform IT support tasks, and help improve enterprise infrastructure under experienced guidance.

Qualifications

• Currently enrolled in a Bachelor's or Master's program focusing in IT related studies.
• Excellent communication skills and the ability to collaborate effectively within a team environment.
• Initiative, Self-learning, Critical Thinking & Problem Solving, Clear Technical Writing, Methodical Troubleshooting, Attention to Detail, Escalation Judgment, etc.

Responsibilities

• First‑line support: triage tickets, reset passwords, unlock accounts, monitor alerts, and escalate critical issues.
• Hardware & Deployment: Imaging/deploying PCs, cable patching, inventory tracking and asset tagging across IT sites.
• Maintenance & Setup: Software installations, updates, office moves, equipment setup, Windows Autopilot development and endpoint management.
• Documentation: Updating IT guides, knowledge base articles, tracking vendor billing.
• Supervised Projects: Basic network work, creating virtual machines, test user for CIS controls, Conditional Access policies, and security measures.

Skills

Excellent communication

Collaboration

Initiative

Self-learning

Critical thinking

Problem solving

Technical writing

Troubleshooting

Attention to detail

Escalation judgment

Education

Bachelor's or Master's in IT

Tools

Windows Autopilot

Virtual machines

Job description

Alpek Polyester USA, LLC is seeking motivated students for its IT Operations & Infrastructure Intern program at the Columbia Site in Gaston, SC. You will gain hands-on experience in end-user hardware deployment, VM management, network operations, and security compliance while contributing to real-world IT initiatives.

As an Intern, you will collaborate with a team on projects, perform IT support tasks, and help improve enterprise infrastructure under experienced guidance.