IT Operations Intern — Paid, Hands-On Tech Experience

Lima One Capital, LLC; Greenville, Northern (SC, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Housing assistance

Parking paid

Job summary

Lima One Capital is seeking an IT Operations Intern to gain hands-on experience across Service Desk, IT Security, and Application Support in our Greenville, SC headquarters. You will assist staff and customers, install and troubleshoot systems, and learn incident handling, security practices, and application support workflows.

Join a hands-on program with 11 weeks of Monday–Friday work, under senior leaders, with paid hourly compensation and housing/parking assistance for qualified candidates.

Qualifications

• Bachelor’s degree or currently pursuing degree in Computer Science or equivalent field
• Certifications in: CompTIA A+, Security+, or ITIL are preferred
• Excellent communication skills, both verbal and written
• Energetic, curious, and passionate about technology, with eagerness to learn new tools, systems, and ideas
• Customer Support Experience
• Knowledge of IT Ticketing Systems

Responsibilities

• Provide technical assistance to staff and customers on hardware and software-related issues
• Install, configure, and troubleshoot computer systems, hardware, and software
• Monitor system performance and troubleshoot any issues
• Follow established procedures and processes for computer maintenance
• Provide training and support to team members on the use of computer systems and software
• Research and recommend solutions for technical problems
• Assist with basic IT Security tasks, such as monitoring security alerts, supporting user access reviews, and reinforcing security awareness practices
• Support IT Application teams with application administration, user issue triage, and testing of updates or new features
• Work across IT Teams to assist in Compliance, Security, Infrastructure, and Applications tasks

Skills

Customer support

IT ticketing systems

Communication skills

Curious/learn

Education

CS degree (bachelor's or pursuing)

Tools

CompTIA A+

Security+

ITIL

Job description

Lima One Capital is seeking an IT Operations Intern to gain hands-on experience across Service Desk, IT Security, and Application Support in our Greenville, SC headquarters. You will assist staff and customers, install and troubleshoot systems, and learn incident handling, security practices, and application support workflows.

Join a hands-on program with 11 weeks of Monday–Friday work, under senior leaders, with paid hourly compensation and housing/parking assistance for qualified candidates.