IT Operations & Governance Process Leader

Strategic Staffing Solutions; Richmond (VA); On-site; USD 85,000 - 120,000; Full time

Job summary

A consulting firm is looking for an experienced IT Operations Process Manager to oversee operational processes and ensure compliance. The ideal candidate has a strong grasp of process management frameworks and governance principles. Responsibilities include managing operational activities, supporting audits, and improving data transparency using tools like SQL and Google Sheets. This role requires analytical skills and a detail-oriented mindset, making it essential for improving efficiency and control outcomes.

Qualifications

• Strong understanding of IT risk and governance fundamentals.
• Experience executing and designing structured workflows.
• Technical understanding of system interactions and APIs.

Responsibilities

• Manage operational activities with high accuracy.
• Support audit activities including evidence collection.
• Analyze metrics to enhance operational effectiveness.

Skills

Process management frameworks

IT risk governance

Structured workflows

SQL

Cybersecurity principles

Analytical skills

Detail-oriented mindset

Tools

Google Sheets

SQL

Job description

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