IT Operations Engineer: Networking & Systems

Miccosukee-Resort-; Sunset Corners (FL); On-site; USD 80,000 - 105,000; Full time

Job summary

Miccosukee Casino & Resort in Miami, FL seeks an experienced IT Operations Engineer to join our team. You will manage network health, implement security patches, and support gaming and corporate systems to ensure reliable operations.

The role requires 5+ years in IT networking, strong problem analysis, and CCNP certification preferred. We offer competitive compensation, benefits, and a dynamic work environment in a fast-growing resort.

Qualifications

• English communication required; bilingual a plus.
• High school diploma and 5–7 years IT network experience; bachelor’s preferred.
• Strong knowledge of data processing, systems design, problem analysis and hardware.
• Ability to obtain and maintain a Tribal Gaming License.
• Flexibility in work schedule and 5+ years networking experience.
• CCNP certification preferred.

Responsibilities

• Network monitoring and overall network health
• Applying updates and security patches to all network devices
• Installing and implementing security programs
• Evaluating network management and security software
• Maintains current knowledge of relevant technology, equipment, and/or systems
• Installation, configuration, testing of equipment; defining network policies and procedures; establishing connections and firewalls
• Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor
• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation
• Create, change, and delete user accounts per request
• Maintains system performance by performing system monitoring and analysis.
• Analyzing, troubleshooting and resolving system failure; escalating problems to vendor
• Provides end users support for all gaming-based systems
• Configuring, optimizing, fine-tuning and monitoring operating system software and servers
• Conducting server builds.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Create, change, and delete user accounts per request
• Maintains system performance by performing system monitoring and analysis.
• Analyzing, troubleshooting and resolving system failure
• Provides end users support for all corporate-based systems
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Maintain data center environmental and monitoring equipment.

Skills

English communication

IT networking experience

Network engineering

Data processing

Hardware knowledge

Tribal Gaming License (ability to obt/

Education

High school diploma

Bachelor’s degree preferred

Tools

CCNP certification

Job description

Miccosukee Casino & Resort in Miami, FL seeks an experienced IT Operations Engineer to join our team. You will manage network health, implement security patches, and support gaming and corporate systems to ensure reliable operations.

The role requires 5+ years in IT networking, strong problem analysis, and CCNP certification preferred. We offer competitive compensation, benefits, and a dynamic work environment in a fast-growing resort.